Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $25.25
Work Schedule
Flexible
Benefits
Free brewed coffee on shift
50% discount on products
one free specialty drink on shift
Flexible Schedule
Tips
Leadership training program
upward mobility
Job Description
Scooter's Coffee, established in 1998, has rapidly become one of the premier specialty coffee companies renowned for its dedication to quality and simplicity. Known for its sustainably-sourced ingredients carefully handcrafted into perfect beverages, Scooter's Coffee emphasizes creating a memorable experience for every customer through connection and exceptional service. Guided by core values such as integrity, love, humility, and courage, Scooter's Coffee fosters a passionate and inclusive culture that prioritizes team development and customer satisfaction. The company is among the fastest-growing specialty coffee brands, offering opportunities for both personal and professional growth within the organization.
This role is for a... Show More
This role is for a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or retail environment preferred
- Ability to manage and motivate teams
- Strong communication and interpersonal skills
- Basic math skills for cash handling
- Availability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Ability to follow health and safety regulations
Job Qualifications
- Passion for people
- Willingness to master brand recipes and techniques
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
- Ability to teach others and communicate effectively
- Strong problem-solving skills and attention to detail
- Desire to take on a leadership role in a growing company
Job Duties
- Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's Amazing customer service experience
- Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Assist the Store Manager in onboarding and training new team members
- Develop effective working relationships with team members, identifying individual motivation factors, and providing clear, constructive feedback to reinforce or improve performance
- Proactively seek opportunities to increase individual and team sales
- Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
- Ensure team members follow all health, safety, and sanitation guidelines
- Serve as a keyholder, following all opening and closing procedures
- Demonstrate punctuality, dependability, and adaptability
- Assist Store Manager with administrative duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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