Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Flexible
Benefits
Free all you want brewed coffee on shift
50% discount on products
one free specialty drink on shift
Flexible Schedule
Tips
Leadership training program
upward mobility
Job Description
Scooter's Coffee is a well-established specialty coffee company that has been making a mark in the coffee industry since its inception in 1998. Known for its commitment to serving high-quality, sustainably-sourced coffee crafted to perfection, Scooter's Coffee has quickly become one of the fastest-growing specialty coffee brands in the nation. The company prides itself on simplicity, focusing on handcrafting each beverage with care and attention to quality. At the heart of Scooter's Coffee is a dedication to creating meaningful connections and unforgettable experiences for every customer. The brand's core values of integrity, love, humility, and courage guide every aspect of... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or retail preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication and leadership skills
- Basic math skills and cash handling experience
- Ability to stand for extended periods and perform physical tasks associated with the role
- Ability to follow health and safety guidelines consistently
Job Qualifications
- Passion for people
- Willingness to master brand recipes and techniques
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
- Ability to teach others and communicate effectively
- Strong problem-solving skills and attention to detail
- Desire to take on a leadership role in a growing company
Job Duties
- Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's 'Amazing' customer service experience
- Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Assist the Store Manager in onboarding and training new team members
- Develop effective working relationships with team members, identifying individual motivation factors, and providing clear, constructive feedback to reinforce/improve performance
- Proactively seek opportunities to increase individual and team sales
- Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
- Ensure team members follow all health, safety, and sanitation guidelines
- Serve as a keyholder, following all opening and closing procedures
- Demonstrate punctuality, dependability, and adaptability
- Assist Store Manager with administrative duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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