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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
prescription plan
vision plan
Paid Time Off
Employee Discounts
Get paid on-demand
Job Description
Mattress Firm is a leading specialty retailer committed to helping people sleep better through offering high-quality mattresses and sleep accessories. Established with the mission of improving customers' sleep experience, Mattress Firm has grown to become a trusted name in the mattress industry. The company prides itself on delivering exceptional customer service, knowledgeable Sleep Experts, and a compelling in-store experience. Mattress Firm operates numerous retail locations, emphasizing product quality and customer satisfaction while fostering a positive work environment for its employees. As part of its commitment to career growth and employee development, Mattress Firm offers a variety of training programs, benefits,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years retail management experience
- Legal authorization to work in the United States without sponsorship
- Ability to stand or sit for 8 or more hours
- Capability to lift, push, or pull 50 or more pounds
- Strong customer service orientation
- Competency in using workforce management systems
- Commitment to company values and policies
- Availability to meet the demands of multiple store unit oversight
Job Qualifications
- Proven leadership experience in retail management
- Strong knowledge of sales and merchandising principles
- Excellent coaching and team development skills
- Ability to analyze data and make strategic decisions
- Effective communication and interpersonal skills
- Familiarity with workforce management tools and procedures
- Experience with social media marketing strategies
- Ability to manage inventory and cash handling processes
- High level of organization and attention to detail
- Ability to work in a fast-paced, dynamic environment
Job Duties
- Lead store vision and company initiatives across multiple store units
- Hold associates accountable for executing in-store merchandising standards
- Drive selling programs and achieve related KPI results
- Ensure exceptional customer service and omni-channel experience
- Conduct one-on-one meetings and team check-ins for talent development
- Manage workforce activities including staffing schedules and compliance with policies
- Oversee store financial targets through effective operations and customer service
- Collaborate with marketing on social media strategies
- Maintain inventory accuracy and execute cash handling procedures
- Monitor competition and develop strategies to mitigate impact
- Conduct store level inventory processes and resolve discrepancies
- Ensure timely store opening and closing procedures
- Lift, push, or pull over 50 pounds as required
- Execute company initiatives and activities as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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