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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.75 - $30.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401k with match
Paid vacation
Paid Personal Days
Paid sick leave
Cellphone stipend
Training platform
Free cookies
Job Description
Insomnia Cookies is a beloved bakery and delivery company that has grown from its humble beginnings in a college dorm room to a major national brand with over 300 stores worldwide. Founded by Seth Berkowitz, the company has become a cult favorite known for delivering warm, freshly baked cookies all day and late into the night. Insomnia Cookies specializes in an experiential "sweet-easy" concept that combines the nostalgia of classic bakery goods with the convenience of modern delivery. Headquartered in Philadelphia, Pennsylvania, the company continues to innovate in the cookie industry with a rapidly expanding footprint and a strong nationwide... Show More
Job Requirements
- Minimum 3 years management or leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts Thursday through Sunday
- Benevolent leadership style with player-coach mentality
- Ability to deliver exceptional customer service
- Proficiency with MS Outlook, Excel, and MS Teams
- Experience using an Applicant Tracking System
- Familiarity with commercial convection ovens is a plus
Job Qualifications
- Minimum 3 years management or leadership experience in a restaurant or retail establishment
- Proficiency with restaurant or retail business software
- Experience with Microsoft Outlook, Excel, and MS Teams
- Prior experience hiring employees using an Applicant Tracking System
- Strong hospitality and customer service skills
- Ability to work mid-to-late shifts Thursday through Sunday
- Player-coach leadership style
- Excellent communication and team development skills
- Familiarity with commercial convection ovens is a plus
Job Duties
- Hire, coach and develop a diverse part-time hourly staff including Shift Leaders, Cookie Crew and Delivery Drivers
- Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness through the team
- Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance while supporting personal growth for all team members
- Manage and audit inventory to maintain proper controls
- Create and execute fun, local marketing drops
- Develop and drive in-store recognition programs and contests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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