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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.94 - $23.85
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
401(k) retirement plan
Vacation leave
Paid holidays
sick leave
Childcare benefits
Parental leave
employee merchandise discounts
Career advancement opportunities
Job Description
Goodwill has a longstanding commitment to fostering inclusivity and providing opportunities for individuals to learn, work, and thrive in various aspects of life. Founded on the principle of offering a hand up rather than a hand out, Goodwill has been serving communities since 1921, driven by a mission to help people reach their fullest potential through education, job placement, and career pathway services. The organization promotes equity, diversity, and inclusion, specifically aiming to dismantle racism to build a supportive environment for all employees and the communities they serve. Goodwill's operations are largely supported by community donations, purchases, and partnerships which... Show More
Job Requirements
- High school diploma or GED
- Minimum of three years related experience and/or training in retail
- Exceptional analytical and communication skills
- Strong leadership and interpersonal abilities
- Valid First-Aid certification or ability to obtain within 30 days
- Physical capability to stand, walk, lift up to 50 pounds, and perform other physical tasks
- Proficient in Microsoft Office applications
- Capable of managing store operations including budget and loss prevention
- Able to provide quality customer service
- Willingness to work full time and participate in special projects
- Legal authorization to work in the U.S.
Job Qualifications
- High school diploma or GED
- Minimum of three years of related retail experience and/or training or equivalent combination of education and experience
- Exceptional analytical, judgment, decision-making, and communication skills
- Strong coaching, leadership, and interpersonal skills with ability to build understanding and consensus
- Ability to read and interpret data and metrics
- Ability to write reports, correspondence, and communicate effectively to groups
- Proficiency in Microsoft Office including Word, Excel, and PowerPoint
- Valid First-Aid card within 30 days of hire
- Self-motivated, resourceful, creative, with high integrity and problem-solving skills
- Physical ability to perform job-related duties including lifting up to 50 pounds
Job Duties
- Oversee the proper handling and processing of incoming and outgoing donations including on-site, processed, salvage goods, and waste
- Maintain sales floor and store appearance including cleanliness of floors, fitting rooms, registers, aisles, lighting, restrooms, showcases, windows, and odor control
- Manage store budgets efficiently including payroll, expenses, and revenue generation
- Ensure proper cash handling and cash register procedures with timely report submissions
- Report loss prevention issues to the Loss Prevention team for accurate investigation and compliance
- Enforce safety and security protocols including door locks, alarms, bank deposits, refunds, safes, incident reports, and fire extinguishers
- Maintain building exterior and parking lot including sidewalks, lights, dumpster, landscaping, stray carts, and signage
- Participate in special projects at any Tacoma Goodwill location
- Ensure high quality customer service from employees delivered in a courteous and timely manner
- Actively engage in interviewing, onboarding, and training of new employees following Goodwill's processes
- Maximize sales performance through product rotation, presentation, signage, and inventory management to consistently meet or exceed sales goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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