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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $29.19 - $31.73
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
accident insurance
Life insurance
401(k) retirement plan
vacation
Paid holidays
sick leave
access to childcare benefits
Parental leave
Merchandise discounts
Career growth opportunities
Job Description
Goodwill is a well-established nonprofit organization dedicated to empowering individuals through education, job placement, and career pathway services. Founded in 1921, the organization has a rich history of serving communities by helping people reach their fullest potential. Goodwill accomplishes this mission by leveraging community donations, purchases, and strategic partnerships that support their ongoing initiatives. The organization is deeply committed to equity, diversity, and inclusion, actively working to dismantle racism and promote an environment where all employees and community members can thrive. Goodwill welcomes people from diverse backgrounds, including those with disabilities or other disadvantages, fostering a culture that values different... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Three years related experience in management position in a large retail environment
- Exceptional analytical, judgment, decision-making and communications skills
- Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus
- Valid First-Aid/CPR card which meets OSHA and WISHA standards (may be obtained within 30 days of hire)
- Self-motivated
- resourceful, creative
- high integrity
- problem solver
- looks to resolve issues
- positive can-do approach
- ability to build effective working relationships
- Ability to read and interpret hard data and metrics
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to calculate figures and amounts such as addition, subtraction, multiplication, division, percentages, and average
- Ability to apply concepts of basic algebra when working on spreadsheets
- Ability to create and manage departmental budget
- Knowledge and comfort using a computer, mouse, keyboard, 10-key, and touchscreen
- Ability to move through various screens in multiple software and use web-based platforms with ease
Job Qualifications
- High school diploma or general education degree (GED)
- Three years related experience in management position in a large retail environment
- Exceptional analytical, judgment, decision-making and communications skills
- Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus
Job Duties
- Oversee the proper handling and processing of incoming and outgoing donations
- Maximize sales performance through proper rotation, display/presentation, signage, and inventory levels
- Ensure that quality customer service is presented and provided by employees in a timely and courteous manner to all shoppers, donors and other employees
- Maintain sales floor and store appearance, cleanliness and shopping/working environment
- Effectively and efficiently manage the store budget
- Ensure proper cash handling including cash register procedures and submission of required reports
- Ensure that loss prevention matters are reported and investigated accurately and in a timely manner
- Hire, train and direct the activities of store personnel to provide an efficient and effective work force
- Ensure that performance evaluations are conducted in a timely manner, and that employee status changes are processed in a timely and accurate manner
- Effectively interview and onboard new employees by following Goodwill's processes to ensure hiring is done correctly and thoroughly
- Manage security and safety protocols throughout the store
- Work in cooperation with Loss Prevention and Safety department to protect customers, employees and company assets from safety threats, and internal and external theft
- Ability to provide and promote exceptional customer service to Goodwill customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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