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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Paid Time Off
Healthcare benefits
cell phone stipend
Quarterly performance bonuses
FREE specialty drink on shift
Free brewed coffee on shift
Job Description
Scooters Coffee is a premier specialty coffee company established in 1998, known for its commitment to sustainability and quality. As one of the fastest-growing brands in the specialty coffee industry, Scooters Coffee prides itself on using sustainably-sourced ingredients crafted to perfection, creating exceptional experiences for each customer. The brand values integrity, love, humility, and courage, fostering a company culture dedicated to connection and excellence. The Siouxland area location of Scooters Coffee is currently seeking dedicated Store Managers to join their dynamic team. This role encompasses leadership, operational management, and customer service excellence, ideal for individuals passionate about coffee and team... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of supervisory experience in a restaurant or retail environment
- Strong problem-solving, multi-tasking, and administrative skills
- Ability to anticipate and respond to customer needs
Job Qualifications
- Ability to effectively teach and lead others
- Excellent communication and interpersonal skills
- Passion for working with people
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
Job Duties
- Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooters Amazing customer service experience
- Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
- Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
- Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
- Maintain accountability in employees using progressive discipline process
- partner with Field Brand Consultant and, when necessary, Human Resources to make termination decisions
- Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
- Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
- Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
- Maintain company standards in personal and store sales/performance metrics
- Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
- Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
- Maintain daily, weekly, and quarterly financial reports
- Maintain final accountability for store operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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