Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Day Shifts
Benefits
Work/Life Balance
growth opportunities
competitive pay
Paid Time Off
401(k) match
medical benefits
Wellness Program
Employee Discounts
Job Description
Extra Space Storage is recognized as the largest self-storage company in the United States by store count, boasting more than 4,000 locations nationwide. With a strong commitment to operational excellence, customer service, and innovative leadership, Extra Space Storage has established itself as a trusted leader in the self-storage industry. The company places a high emphasis on creating a positive work environment that promotes growth opportunities, a balanced work-life schedule, and a culture of respect and inclusivity. Employees at Extra Space Storage benefit from competitive compensation packages, health and wellness programs, and opportunities for career advancement throughout the U.S. This company... Show More
Job Requirements
- High school diploma or GED
- 2+ years of customer-facing experience
- Valid driver's license and reliable personal vehicle except in New York City and Brooklyn
- Ability to perform indoor and outdoor tasks with physical demands including standing, walking, climbing stairs, bending, sitting, and lifting
- Ability to lift or move items up to 35 lbs and occasionally up to 50 lbs
- Availability for day shift work within district stores
- Effective communication and customer service skills
- Basic cash handling and financial reporting skills
Job Qualifications
- 2+ years of customer-facing work experience
- Leadership experience preferred but not required
- Sales experience preferred
- Current valid driver's license and access to a reliable personal vehicle except in New York City and Brooklyn
- High school diploma or GED is required
- College education is a plus
Job Duties
- Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
- Maximize sales objectives through unit rentals, unit insurance, and moving supplies
- Ensure high standards of cleanliness are met through continuous maintenance of the site, including the office, storage building interior and exterior, and surrounding areas
- Perform daily site safety inspections, including lock checks
- Address and resolve customer concerns related to billing, security, auctions, and proper site usage
- Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
- Oversee routine administrative tasks including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and preparing and delivering bank deposits
- Protect company culture by establishing and maintaining professional relationships with employees
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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