Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Scooters Coffee is a well-established and rapidly growing specialty coffee retailer headquartered in Omaha, Nebraska. Known for its high-quality coffee beverages, friendly service, and commitment to community, Scooters Coffee operates a network of stores designed to serve the growing demand for premium coffee and create welcoming environments where customers can enjoy their coffee experience. The company prides itself on a strong brand identity rooted in exceptional product quality and customer service. This establishment, located at 2928 Ames Ave Omaha, NE 68111, is part of the 267 - 30th and Ames property, a key location for Scooters Coffee in the region.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience managing a retail or food service team
- Strong leadership and communication skills
- Ability to work flexible hours including weekends and holidays
- Basic math skills for managing sales and expenses
- Commitment to maintaining a clean and safe work environment
- Ability to handle customer complaints professionally
Job Qualifications
- Proven leadership experience in retail or food service
- Strong communication and interpersonal skills
- Ability to enforce policies and uphold standards during all shifts
- Customer-focused with a proactive problem-solving approach
Job Duties
- Lead and manage store team members including scheduling coaching and performance evaluations
- Enforce store policies health and safety standards and operational procedures
- Support and coach staff to achieve excellence in beverage preparation customer service and operational tasks
- Ensure consistent enforcement of performance standards and barista techniques
- Monitor and uphold high standards of performance and presentation across all shifts
- Resolve customer issues promptly and professionally
- Monitor sales expenses and operational metrics implementing improvements as needed
- Promote a positive team-oriented culture rooted in respect accountability and excellence
- Support training initiatives and ensure team adherence to brand standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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