Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Free coffee
Employee Discounts
Job Description
Sightglass Coffee, proudly joining the vibrant Berkeley community, is a leading specialty coffee roaster and retailer known for its unwavering dedication to exceptional coffee experiences. With origins rooted in a deep appreciation for the craft of coffee, Sightglass Coffee takes pride in its commitment to quality from farm to cup, emphasizing sustainable sourcing and authentic connections with coffee growers worldwide. The company has established itself as a beloved destination for coffee enthusiasts who seek not just a beverage but a holistic experience that celebrates community, craftsmanship, and sustainability. As a specialty coffee company, Sightglass Coffee is passionate about creating warm,... Show More
Job Requirements
- Ability to work a flexible schedule including weekends and shift coverage
- Ability to lift and carry up to 50 pounds
- Ability to stand for 8+ hours
- Capability to maneuver effectively around the cafe office and other Sightglass locations for meetings
- High school diploma or equivalent
- Retail management experience
- Strong leadership and organizational skills
Job Qualifications
- Excellent communication and coaching skills
- Demonstrated passion for coffee
- 2+ years of retail or hospitality experience preferably in specialty coffee
- 1+ years of retail management experience leading a team of 10+ people
- Proven ability to lead inclusive teams and serve a diverse community
- Maintains a positive and solution-oriented attitude setting the tone for the team
- Understanding of sales profit and loss and impact on store goals
- Familiarity with Berkeley labor standards including Fair Workweek and minimum wage compliance or willingness to learn
Job Duties
- Oversee daily operations including customer service beverage preparation and presentation merchandising and workflow
- Supervise staff and ensure the store is properly staffed with appropriate daily leadership support
- Ensure scheduling practices comply with Berkeley Fair Workweek requirements including advance posting of schedules predictability pay and offering additional hours to current employees before hiring externally
- Manage back-of-house operations including scheduling ordering banking recruitment timesheets and inventory
- Educate staff and customers on current product offerings including beans drinks food and merchandise
- Oversee all ordering including coffee milk pastries and inventory
- Monitor and analyze store performance and implement improvements
- Uphold health food safety and safety guidelines ensuring compliance with Alameda County Environmental Health requirements and readiness for inspections
- Adhere to company policies including cash handling product standards safety cleanliness facility maintenance and hospitality best practices
- Maintain compliance with local labor laws including Berkeley minimum wage scheduling and lactation accommodation requirements
- Review financial results regularly and drive changes to improve financial performance
- Provide constructive feedback and coaching to team members including Store Educator and Shift Leads
- Foster open communication and proactively address concerns partnering with People Operations
- Approve and adjust timecards tip sheets and coordinate with People Operations for payroll
- Collaborate with Retail Leadership Team to ensure staff trainings are scheduled
- Delegate tasks during shifts maintaining focus on customer support and sales
- Monitor staffing needs while adhering to budget and assist with interviewing and onboarding new employees
- Conduct monthly inventory as assigned
- Respond to customer and staff inquiries with patience confidence and professionalism
- Support sustainability and waste-reduction practices including recycling and composting compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities