Store Manager

Salem, OR, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Salary

Rate:

Range $42,800.00 - $66,500.00

Work Schedule

Standard Hours

Flexible

Benefits

Employee Discounts

Health Insurance

Dental Insurance

Voluntary group term life insurance

accident insurance

Specific disease insurance

Job Description

Northwest Premier Investments is a dedicated franchisee of Papa Murphy's, a well-recognized brand in the take-and-bake pizza industry known for delivering fresh, high-quality pizzas that customers bake at home. As an independently operated franchise, Northwest Premier Investments focuses on delivering exceptional customer service and maintaining the core values of Quality, Service, Integrity, and Team Work that are central to the Papa Murphy's brand identity. Unlike working for Papa Murphy's International, Inc. or its affiliates, employment with Northwest Premier Investments means you work directly for the franchisee, who operates independently and sets their own wage and benefits programs. This unique employment... Show More

Job Requirements

High school diploma or GED
2-5 years of supervisory and QSR management experience
Ability to pass criminal background check
Flexibility to cover shifts in the event of absent employees
Ability to maintain safe standards for front and back of house
Regularly required to stand and walk
use fingers and hands to handle or feel
reach with hands and arms
Occasionally required to bend and stoop, kneel or crouch
Must be able to lift and/or move up to 30 pounds
Ability to maintain punctual and regular attendance

Job Qualifications

High school diploma or general education degree (GED) required
2-5 years previous supervisory and QSR management experience
Food Handlers Card and/or Serve Safe Certified preferred but not required
Must be able to pass criminal background check
Demonstrate integrity, honesty, and strong leadership
Ability to effectively manage people
Demonstrate good written and oral communication skills
Demonstrate excellent customer service skills
Ability to manage various difficult or emotional customer and employee situations
Basic computer skills, including MS Word, Excel, Outlook, Google Drive and POS
Ability to read and apply fundamental math skills, including weights and measurements
Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relevant to store operations

Job Duties

Manage the efficient and cost effective operation of a single store, which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste
Foster a culture of upward development of team members
Ensure that operational standards for the store are met
Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with company and local health department standards
Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members
Construct the 'build to' portion of the 'Prep Chart' and complete/supervise product prep
Oversee the physical facility including minor repair and preventive maintenance on equipment
Monitor inventory of food and beverage products
Monitor build-to levels and submit orders to vendors that are within store guidelines
Check all vendor deliveries for type, quantity, and cost accuracy
Communicate menu/price changes, shortages and encourage team members to promote specials and add-on sales
Project and recognize accurate sales trends to ensure accurate levels of product
Monitor and manage Market Force and In Moment feedback, communicate with guests, resolve guest concerns with the utmost professionalism, maintaining total guest satisfaction
Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances
Track and reconcile all promotion coupons and gift certificates, and balance them with the daily sales report
Recruit, interview, staff, conduct orientations, and train store team members
Evaluate work performance, complete performance evaluations and handle corrective disciplinary action of team members
Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws
Ensure store complies with all federal, state and local labor laws
Respond promptly to customer needs
solicit customer feedback to improve service, and respond to requests for service and assistance
Participate in local store marketing (LSM) activities for the market
Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image
Ensure that pizza assembly times are maintained, assisting as needed in back and front of house pizza preparation as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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