Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $47,300.00 - $76,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Incentive programs
Employee Discounts
Career development opportunities
Job Description
Petco is a leader in the pet care industry, dedicated to creating a healthier, brighter future for pets, pet parents, and people. As a category-defining health and wellness company, Petco focuses on improving lives by doing what is right for pets, people, and the planet. With a team of over 29,000 partners and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals, Petco is committed to providing exceptional service and care through a purpose-driven approach. Petco’s core values emphasize loving all pets like our own, driving outstanding results together,... Show More
Job Requirements
- High school diploma or equivalent
- three or more years of management experience
- proficiency in business and finance acumen
- excellent communication and computer skills
- valid driver’s license
- ability to demonstrate strong customer service and instructional skills
- keen interest in animals
- ability to perform physical tasks such as bending, kneeling, moving merchandise up to 50 pounds, and standing for long periods
- willingness to travel occasionally
- commitment to safety procedures and policies
- ability to manage a diverse team
- capability to analyze financial and operational data
- dedication to promote team culture and inclusion
Job Qualifications
- High school diploma or equivalent
- proficiency in business and finance acumen
- strong analysis and problem-solving skills
- focused on people development and guest service
- excellent communication and computer skills
- three or more years of management experience or equivalent
- previous retail management preferred
- working knowledge of general business practices
- strong organizational skills
- aptitude for strong customer service
- ability to instruct others
- professional appearance and demeanor
- genuine interest in animals
- valid driver’s license
Job Duties
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty
- attract, hire, and retain a diverse team of top talent
- train, coach, and develop leaders and hourly Pet Care Center partners
- create a professional environment that inspires partner growth and engagement
- lead a positive culture of teamwork, inclusion, and collaboration
- ensure quick and courteous service by sharing product knowledge
- manage all partner performance in the Pet Care Center
- meet or exceed goals related to sales, profitability, and operational excellence
- schedule and adjust labor hours and payroll to maximize productivity
- review financial and operational reports to identify and improve underperforming metrics
- market the Pet Care Center and oversee community events
- ensure the health, appearance, welfare, and proper handling of all animals
- maintain proper pricing, merchandising, and inventory control
- complete accounting, inventory management, and payroll paperwork on time
- uphold Petco operational standards and safety procedures
- protect pets and merchandise by enforcing loss prevention
- maintain the Pet Care Center's professional image and cleanliness
- model inspiring leadership behaviors
- promote safety policies and procedures
- foster a culture encouraging efficiency and guest engagement
- prioritize talent development and leadership opportunities
- engage with the team to maintain high standards in a fun environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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