Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k paid time off
employee discount
Life insurance
Disability insurance
Job Description
Petco Animal Supplies, Inc. is a leading category-defining health and wellness company dedicated to the betterment of pets, pet parents, and the people who care for them. With over 29,000 employees and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals and multiple preventive care clinics, Petco has established itself as a pioneer in the pet care industry. The company operates with a clear purpose: to improve lives by focusing on what is best for pets, their families, and the environment. Petco’s core values emphasize a deep love for... Show More
Job Requirements
- High school diploma or equivalent
- three or more years of management experience
- proficiency in basic business and finance principles
- strong problem-solving skills
- excellent communication and computer abilities
- retail management experience preferred
- ability to lead and develop teams
- professional appearance and demeanor
- interest in animal welfare
- valid driver’s license
- willingness to complete management training modules if applicable
- ability to perform physical tasks such as bending, kneeling, lifting up to 50 pounds, and standing for long periods
- ability to travel occasionally
- commitment to safety standards
- capacity to interact positively with customers and team members
Job Qualifications
- High school diploma or equivalent
- proficiency in basic business and finance acumen
- strong analysis and problem-solving skills
- focus on people development and guest service
- excellence in communication and computer skills
- three or more years of management experience or equivalent
- previous retail management experience preferred
- knowledge of general business practices
- strong organizational skills
- aptitude for demonstrating strong customer service
- ability to instruct others effectively
- professional appearance and demeanor
- genuine interest in all kinds of animals
- licensed to operate a motor vehicle
- completion of specific Petco Management Achievement Program Modules or equivalent management roles for internal candidates
Job Duties
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty
- attract, hire, and retain a diverse team of top talent
- train, coach, and develop leaders and hourly partners to run the store efficiently and according to Petco standards
- create a professional environment that inspires growth and engagement
- lead and implement a culture of teamwork and inclusion
- ensure quick and courteous service by assisting partners in meeting guests’ needs
- meet or exceed sales, profitability, and operational goals
- schedule and adjust labor hours and payroll for maximum productivity
- review financial and operational reports including center visits and audits
- develop strategies to improve and grow the business
- plan and market community and store events such as adoptions and local promotions
- ensure the health, appearance, and proper care of all animals
- maintain proper merchandise pricing, display, and stocking
- complete accounting, inventory, and payroll paperwork timely
- uphold store appearance and adhere to safety procedures
- enforce all Petco standards including workplace safety, inventory control, and loss prevention
- open and close the store following policies
- maintain professional image and cleanliness
- model inspiring leadership and selling behaviors
- promote and enforce safety policies as a top priority
- foster a collaborative culture encouraging efficiency and guest satisfaction
- prioritize talent development and leadership opportunities
- engage and be present as a positive representative of Petco’s brand and culture
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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