Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,300.00 - $71,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Paid holidays
Job Description
Petco is a leading and category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With a robust team of over 29,000 employees, Petco operates more than 1,500 pet care centers across the United States, Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. The company is committed to purpose-driven work, driven by its core values which emphasize the well-being of pets, people, and the planet. Petco's unique culture fosters inclusivity, teamwork, and an unwavering dedication to its mission of healthier pets,... Show More
Job Requirements
- High school diploma or equivalent
- minimum three years of management experience
- proficiency in business and finance skills
- strong communication and computer skills
- ability to lead and develop teams
- passion for animals
- professional demeanor
- valid motor vehicle license
- ability to perform physical tasks such as bending, kneeling, lifting up to 50 pounds and standing for long periods
- willingness to travel
- ability to maintain safety standards and operational procedures
- capable of handling multiple responsibilities in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- proficiency in basic business and finance acumen
- strong analysis and problem-solving skills
- excellence in communication and computer skills
- three or more years of management experience or equivalent
- previous retail management experience preferred
- working knowledge of general business practices
- strong organizational skills
- ability to demonstrate strong customer service and instruct others
- professional appearance and demeanor
- genuine interest in all kinds of animals
- licensed to operate a motor vehicle
Job Duties
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty
- attract, hire, and retain a diverse team of top talent
- train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards
- create a professional environment that inspires and encourages the growth and engagement of partners
- lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction
- ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs
- responsible for all partner performance management in the Pet Care Center
- meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence
- schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload
- review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results
- identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business
- market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events
- ensures the proper health, appearance, welfare, and proper handling of all animals
- ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store
- make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store
- completes and submits accounting, inventory management and payroll paperwork in a timely manner
- ensures all expenses are maintained within budgeted levels
- maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures
- protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
- ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security
- responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness
- model leadership and selling behaviors to Pet Care Center partners and associates
- provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals
- serve as an effective advocate for change and growth
- ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center
- establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image
- ensure a culture that values and promotes teamwork
- ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce
- ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities
- actively pursue the development of bench strength through internal training and external recruitment
- represent Petco's brand and image at a high level through strong culture and positive leadership
- lead our team in a way that is committed to high standards within a fun working environment
Job Qualifications
Experience
Mid Level (3-7 years)