Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedules
Job Description
Michaels Companies Inc., headquartered in Irving, Texas, is the leading North American arts and crafts retail destination, operating over 1,300 stores across 49 states and Canada as well as online through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Since its founding in 1973, Michaels has become synonymous with creativity and celebration for hobbyists, professionals, and families alike. At Michaels, the focus is on fueling the joy of creativity and celebration by offering an extensive range of crafting supplies, framing services, and event coordination opportunities. This position is based in a Michaels... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- excellent communication skills
- ability to stand for long periods
- ability to lift and carry heavy boxes
- ability to use ladders or similar equipment safely
- ability to work flexible hours including nights, weekends, and early mornings
- ability to engage with customers of all ages
- adherence to company policies and safety standards
- ability to perform physical tasks such as bending, reaching, and stretching
- ability to maintain a positive attitude under pressure
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong organizational and interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and create emergency backup plans
- ensure client satisfaction and uphold cleanliness and safety standards before and after events
- assist customers in shopping and locating products
- provide fast and friendly checkout experience
- promote rewards program and credit card enrollments
- educate customers on Voice of Customer surveys
- support omni-channel processes such as buy online pickup in store (BOPIS) and ship from store (SFS)
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- support shrink and safety programs and adhere to standard operating procedures
- interact respectfully and positively with customers and co-workers
- cross-trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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