Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity by offering a wide range of arts and crafts supplies, custom and specialty framing merchandise, and a marketplace for handmade goods. The company also owns Artistree, a manufacturer of custom framing products, and MakerPlace by Michaels, a platform for handcrafted items. Michaels prides itself on being the best place for all things creative, serving... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event planning or customer service roles
- Ability to remain standing for long periods
- Ability to lift heavy boxes and access high shelves
- Good communication skills
- Availability to work nights, weekends, and early mornings
- Ability to move throughout the store
- Adherence to company policies and safety standards
- Ability to handle job stress and maintain positive interactions
Job Qualifications
- Experience working with children and children's events
- Excellent people skills
- Strong communication including written, verbal, and nonverbal communication
- Organizational and interpersonal skills
- Creative problem-solving skills
- Retail and customer service experience
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards by setting up and breaking down events before and after
- Help customers shop and locate products
- Provide fast and friendly checkout experiences
- Promote and enroll customers in rewards programs and credit cards
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including BOPIS and SFS
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and store maintenance
- Follow safety programs and company policies
- Interact positively and respectfully with guests and coworkers
- Cross-trained in Custom Framing selling and production
- Participate in daily store cleaning activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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