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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc. is a renowned leader in arts and crafts retail, operating over 1,300 stores across 49 states in the U.S. and Canada, along with a robust online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creative enthusiasts and craft lovers, offering an extensive selection of arts, crafts, framing, floral, and home décor products. As a company, Michaels dedicates itself to fostering creativity and celebration for individuals of all ages, fueling the joy that comes from making and creating. Their commitment extends beyond their... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- ability to handle job stress and interact effectively with guests and coworkers
- must be able to perform essential physical functions or engage in interactive process for accommodations
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- strong communication skills including written, verbal, and listening
- organizational skills
- interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages creating an environment of fun and creativity
- demonstrate and instruct craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons
- communicate event details with clients and store teams
- complete event-related administrative tasks including emails and phone calls
- adjust and create backup plans based on client feedback
- ensure client satisfaction for events
- maintain cleanliness and safety standards before and after events
- assist customers in shopping and locating products
- provide fast and friendly checkout
- promote Rewards program and Private Label Credit Cards
- educate customers about Voice of Customer survey
- assist with omnichannel processes like BOPIS and Ship From Store
- unload trucks and stock merchandise
- maintain store recovery and perform Store in Stock Optimization
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- maintain positive interactions and project company values
- cross-train in Custom Framing
- participate in daily store cleaning activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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