Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $19.40
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is North America's leading destination for creativity and celebration, with a rich history dating back to 1973. Headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is well-known for fostering creativity and providing customers with everything they need to bring their artistic visions to life. With a commitment to quality, value, and exceptional customer experience, Michaels has built an enduring reputation as the best place for arts and... Show More
Job Requirements
- High school diploma or equivalent
- Retail or customer service experience
- Ability to handle job stress and interact effectively with others
- Ability to stand for long periods and move throughout the store
- Capability to lift heavy boxes and use ladders as needed
- Must be able to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal job requirements
Job Qualifications
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and face painting
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate events effectively with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction and uphold company cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers about Rewards program and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and merchandise recovery
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and promote company values
- Cross-train in Custom Framing sales and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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