Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.10
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
Michaels is a leading retail destination dedicated to providing all things creative and fun for individuals and families across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, as well as online through Michaels.com and Michaels.ca. The company is well-known for its expansive selection of arts and crafts supplies, framing services, and unique event offerings, catering to customers of all ages who wish to unleash their creativity and celebrate special moments. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise.
At the VEGAS-RAI... Show More
At the VEGAS-RAI... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail and/or customer service experience
- Ability to communicate effectively both verbally and in writing
- Ability to remain standing for long periods
- Ability to lift, carry, and move merchandise and equipment
- Ability to interact positively and respectfully with customers and team members
- Ability to follow company policies and safety standards
- Willingness to work nights, weekends, and early mornings
- Ability to perform physical tasks including bending, reaching, and lifting heavy boxes
- Willingness to participate in truck unload and stocking duties
- Must comply with all federal, state, and local legal requirements
Job Qualifications
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with diverse guests and co-workers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold store cleanliness and safety standards before and after events
- Help customers shop and locate products and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on rewards program and credit card benefits and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with omnichannel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with others and serve as a role model
- Cross train in custom framing and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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