Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain headquartered in Irving, Texas. Established in 1973, Michaels operates over 1,300 stores across the United States and Canada, making it the premier destination for creative and celebratory projects. The company specializes in a wide range of products that cater to hobbyists, artists, educators, and families looking to embrace creativity through crafting and DIY activities. Beyond retail, Michaels owns Artistree, a notable manufacturer of custom and specialty framing merchandise. This extensive network and commitment to quality make Michaels an ideal place for creative individuals to thrive and for customers... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- excellent communication skills including written, verbal, and listening skills
- ability to handle job stress and interact effectively with guests and co-workers
- good organizational and interpersonal skills
- retail and/or customer service experience
- ability to stand for long periods
- ability to lift heavy boxes and use ladders safely
- ability to move throughout the store
- willingness to work nights, weekends, and early mornings
- comply with federal, state, and local legal job requirements
Job Qualifications
- Experience working with children and children’s events
- excellent people skills
- strong communication skills including written, verbal, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in completion of craft projects and perform activities like face painting
- facilitate and implement party add-ons according to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust plans based on client feedback and needs
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards, including setup and cleanup before and after events
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote and enroll customers in Rewards programs and Private Label Credit Cards
- educate customers on Voice of Customer surveys
- assist with omni channel processes like Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact with others respectfully and positively
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: