Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels is a well-established retail company headquartered in Irving, Texas, and is a leading creative destination in North America. With over 1,300 stores across 49 states and Canada, as well as a robust online presence through Michaels.com and Michaels.ca, Michaels offers a wide assortment of arts and crafts supplies, custom framing, and creative experiences to customers. Founded in 1973, Michaels operates with a mission to fuel the joy of creativity, catering to a diverse customer base ranging from avid crafters to beginners seeking inspiration and high-quality products. Michaels also owns Artistree, which specializes in custom and specialty framing merchandise, and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Ability to handle stress and interact effectively with guests of all ages
- Ability to remain standing for long periods
- Ability to lift, bend, carry, reach, and use ladders
- Strong communication skills
- Ability to work weekends, nights, and early mornings
- Must comply with federal, state, and local legal requirements
- Must be able to perform physical tasks required by retail operations
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients by creating an environment of fun and creativity
- Demonstrate and instruct party participants on craft projects and activities
- Facilitate party add-ons such as goody bags and balloons
- Communicate event details with clients and team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust events based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and credit card enrollments
- Assist with Omni channel processes including BOPIS and Ship From Store
- Participate in inventory and merchandise recovery
- Support shrink and safety programs
- Adhere to company policies and standards
- Maintain store cleanliness and participate in daily cleaning activities
- Cross trained in custom framing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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