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Store Customer Service Supervisor / Keyholder

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.55 - $25.97
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
store discounts
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401k
College Tuition Assistance

Job Description

Our company is a well-established retailer specializing in adult beverages, dedicated to delivering a distinctive and high-quality shopping experience to our customers. We pride ourselves on offering a diverse selection of products and creating a welcoming environment where customers can enjoy both excellent service and expert knowledge about our offerings. Recognized for our commitment to brand growth and customer satisfaction, we continually invest in our team members to build a strong, service-oriented culture that supports sustainable business growth and a positive workplace atmosphere.

We are currently seeking a Supervisor to support our store operations and contribute to our company's ... Show More

Job Requirements

  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting
  • Strong interpersonal skills and a team player mindset
  • Experience resolving customer issues and coaching peers
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends

Job Duties

  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Maintain store safety and cleanliness standards across the store
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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