Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) savings plan
Paid Time Off
Employee Discounts
Job Description
Coach is a prestigious global fashion house that has been shaping the industry since its founding in New York in 1941. Known for its commitment to quality craftsmanship and timeless style, Coach continually offers products that empower customers to express their individuality with confidence and flair. The brand draws creative inspiration from the visionary leadership of its Creative Director, Stuart Vevers, and the inclusive, courageous spirit that defines its hometown of New York. As part of Tapestry, a global portfolio of luxury brands, Coach benefits from a broad network dedicated to innovation, inclusivity, and expanding the boundaries of what is... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including weekends and holidays
- prior retail experience preferred
- strong interpersonal and communication skills
- proficiency with POS systems
- ability to lift and move merchandise up to 50 pounds
- basic math skills
- attention to detail and accuracy
- willingness to learn and take initiative
- commitment to delivering excellent customer service
- ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- previous retail or sales experience preferred
- strong customer service and communication skills
- ability to operate POS systems accurately
- detail-oriented with strong organizational skills
- ability to work collaboratively in a team environment
- adaptability to handle multiple priorities
- basic knowledge of inventory management
- commitment to uphold brand standards and company policies
Job Duties
- Greet the customer with a smile and with eye contact and offer your name
- interact genuinely and naturally with the customer
- read cues and determine customers' needs
- conduct email/name capture where permitted by law
- maintain accuracy when operating POS
- maintain cash wrap organization and cleanliness
- suggest multiple add-ons and sell gift cards
- maintain cash and POS media accurately and in compliance with Coach policy
- create lasting impression by genuinely thanking customer and provide reason to return
- represent Coach brand appropriately
- receive shipment and transfers
- notify Store Management when new product arrives
- scan cartons/transfers verifying store information is correct
- communicate all discrepancies to Store Management
- process shipment/transfers according to Coach standards and timeframes
- organize and clean stock room daily including offsite/remote warehouse as applicable
- shift/organize product in the stockroom reacting to sell through and making room for new product
- manage stock levels/product ownership in back-of-house and sales floor
- prepare and conduct regular cycle counts as directed
- participate in store physical inventory counts as scheduled
- maintain Company Loss Prevention standards
- regularly analyze sales floor to assess replenishment needs
- replenish sales floor/assigned zone
- react to sell through and execute visual merchandising needs
- support sales floor activities as directed
- effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
- respond to customer requests confidently, partnering with sales team or Store Management when needed
- upkeep housekeeping standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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