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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $64,400.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k)
Vision Insurance
Job Description
Sonesta International Hotels is a leading hospitality company recognized as the 8th largest hotel company in the United States. With a fast-growing footprint, Sonesta operates an impressive portfolio of over 1000 owned, managed, and franchised properties across eight countries. This diverse blend of full-service and focused hotels in major cities enables Sonesta to deliver exceptional hospitality experiences wherever guests choose to stay. The company is driven by a commitment to the human side of hospitality, providing service with passion, fostering loyalty, and creating meaningful connections through unique and memorable guest experiences. Known for its quality, value, and warm hospitality, Sonesta... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in stewarding or related department
- Proven leadership abilities
- Knowledge of Board of Health and safety codes
- Ability to manage payroll and labor costs
- Strong organizational skills
- Effective communication skills
- Ability to handle employee relations and disciplinary actions
- Willingness to work flexible hours including weekends
- Ability to conduct inventory and control supplies
- Commitment to company policies and hospitality standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in stewarding or similar hospitality role
- Strong leadership and team management skills
- Knowledge of health and safety regulations
- Experience with inventory control and payroll management
- Excellent communication and interpersonal abilities
- Ability to work under pressure and adapt to changing priorities
- Proficiency in scheduling and cost control
- Commitment to delivering high-quality service
- Familiarity with banquet operations and food service standards
Job Duties
- Responsible for the efficient and effective management of stewarding department
- Screen and interview qualified potential applicants for employment
- Prepare weekly schedules and daily payroll edits
- Approve staff-match and IHS bills invoices and turn in for payment
- Control requisitioning and distributing of china glass and silverware
- Coordinates monthly inventories of all operation equipment
- Responsible for reviewing and implementing corrective action for Board of Health code violations
- Assist chef with banquet dish-ups
- Maintain adequate CGS inventory
- Inspect kitchens and store rooms to ensure premises and equipment are clean and in order
- Coordinate work on non-cooking kitchen and storeroom workers engaged in dishwashing, silver cleaning, and storage
- Establish controls to guard against theft and wastage
- Confer with Executive chef or food service manager concerning banquet arrangements
- Attend weekly catering, safety and F&B Meetings
- Conduct monthly department meeting
- Provide effective leadership and discipline for employees
- Maintain and monitor control of operating expenses
- Forecast and monitor labor cost
- Attract, retain, and motivate the best talent
- Ensure team members receive proper training
- Monitor, measure, and recognize performance of team members
- Support, comply and promote company initiative, policies and guidelines
- Handle employee issues professionally and timely
- Ensure success through the eyes of employees, guests, and owners
- Collaborate with resources across departments and corporate office
- Influence employees to perform to their highest standard
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate company values and GUEST People Standards
- Greet or welcome everyone warmly
- Use eye and ear contact and guest’s name
- Establish and anticipate needs
- Solve and own all requests and complaints
- Thank everyone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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