Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.50
Benefits
competitive salary and bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
company holidays
401k Retirement Plan
Employee Assistance Programs
Tuition Reimbursement
Referral Bonus Program
Team member discount
Free flight time
Ongoing training and development programs
Job Description
iFLY is a pioneering company renowned for its ability to bring the dream of flight to millions around the globe. Headquartered in Austin, Texas, iFLY operates the world’s largest network of indoor vertical wind tunnels with 49 locations spread across the United States and internationally. Since its inception, iFLY has flown over nine million people, making it the most recognized and accessible indoor skydiving company on the market. The idea of flight is no longer just a fantasy reserved for the few but an invigorating, fun, and safe experience available to people of all ages and backgrounds, thanks to iFLY’s... Show More
Job Requirements
- 2-3 years’ experience in customer-facing sales support or event coordination
- proficient in CRM and scheduling/point-of-sale platforms
- excellent verbal and written communication skills
- detail-oriented with strong time management and organizational skills
- able to work independently in a fully remote environment
Job Qualifications
- 2-3 years’ experience in customer-facing sales support or event coordination
- proficient in CRM and scheduling/point-of-sale platforms (HubSpot preferred)
- excellent verbal and written communication skills
- detail-oriented with strong time management and organizational skills
- able to work independently in a fully remote environment
Job Duties
- act as the primary contact for STEM and education group clients after booking confirmation
- review purchased packages, event timelines, waiver processes, and expectations with each customer
- coordinate all logistics related to STEM and education events, including scheduling changes, roster adjustments, and onsite planning
- liaise with local operations teams to align on event requirements, timing, and execution
- monitor and update reservations using the point-of-sale system to ensure accuracy
- oversee payment reconciliation by monitoring outstanding balances, initiating outreach, and following up on overdue or outstanding Net30 invoices
- handle event changes, cancellations, or last-minute adjustments in a timely manner
- deliver exceptional customer service to ensure a smooth and enjoyable experience from booking through event delivery
- support execution of iFLY-hosted ticketed STEM and education events
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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