Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $8.00
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
The Nash Casino is a renowned entertainment destination known for offering an exceptional guest experience in a vibrant and sophisticated environment. As a prominent establishment in the hospitality industry, The Nash Casino combines the thrill of gaming with top-notch dining and entertainment options. The casino prides itself on its commitment to providing guests with unforgettable experiences by maintaining high standards in customer service, food quality, and overall atmosphere. The Steakhouse within The Nash Casino is particularly popular among visitors seeking fine dining in a luxurious setting, featuring an exquisite menu complemented by an impressive selection of wines and cocktails.
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Job Requirements
- High school diploma or general equivalency diploma preferred
- Internal candidates must have been in their current position for at least six months
- Ability to work a variety of shifts including day, swing, late-night, weekend, and holiday shifts as scheduled
- Must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction
- Must be 21 years of age or older
- Must pass any and all required background checks
- Ability to work standing and walking for extended periods
- Ability to lift and carry up to 50 pounds
- Ability to work in a fast-paced environment and handle stressful conditions
- Must complete and pass all alcohol awareness and food safety training
- Must be compliant with all legal and company regulations for working in the industry
Job Qualifications
- High school diploma or general equivalency diploma (GED) preferred
- Internal candidates must have been in their current position for at least six months and meet eligibility requirements as outlined in the Transfer and Promotion policy
- Ability to work a variety of shifts including day, swing, late-night, weekend, and holiday shifts as scheduled
- Must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction
- Must be 21 years of age or older
- Must pass any and all required background checks
- Fine dining experience preferred
- Excellent communication and interpersonal skills
- Strong multitasking and organizational skills
- Ability to maintain professionalism under pressure
- Commitment to guest satisfaction and teamwork
Job Duties
- Greet each table in accordance with sequence of service standards and offer their name and assistance throughout the dining experience
- Engage all guests with a consistently friendly and upbeat personality and strive to establish rapport with all Steakhouse patrons
- Demonstrate a commitment to a timely and seamless dining experience for each guest
- Work collaboratively with all room staff to ensure an efficient flow of service is experienced by each guest
- Immediately report any delay in service or guest opportunities to the room manager
- Be consistently knowledgeable of Chef’s specials and any changes to the dining menu, cocktail menu, or wine list
- Accurately record and place all food and beverage orders and ensure the timeliness of service to all guests by working collaboratively with kitchen staff and bartenders
- Maintain complete knowledge of all menu items, liquor brands, beer, and non-alcoholic selections available within the outlet
- Always maintain an orderly and clean dining room, including, but not limited to, table surfaces, coolers, wells, sinks, server prep area and lounge
- Maintain product inventory and supplies including all garnishes, glassware, serving ware, flatware, ice, and miscellaneous supplies throughout shift
- Ensure receipt of accurate payments, balance cash drawer during shift, and maintain security and accuracy of bank
- Demonstrate skills in guest recovery and request assistance from management staff as needed
- Utilize all opening and closing checklists effectively and carry out all duties in accordance with room standards
- Maintain regular attendance at scheduled shifts and staff meetings
- Consistently use all equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards
- Provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset
- Develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors
- Ensure that work activities are completed accurately, efficiently, and in a timely manner
- Work safely including following company safety policies and procedures, responding appropriately in an emergency, and reporting unsafe conditions
- Maintain professionalism and a friendly and approachable demeanor throughout the workday
- Assist with training and mentoring of new team members as requested
- Maintain all appearance standards in accordance with established uniform and appearance guidelines
- Inform the manager on duty of any irregularities and unusual situations when they occur
- Keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment
- Be honest in all interactions and display a high degree of integrity
- Work independently with little to no supervision or as part of a team
- Complete and pass all alcohol awareness training and obtain certificates, and all other food alcohol and food safety training as required by The Nash
- Remain compliant with all legal or company regulations for working in the industry
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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