Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,600.00 - $54,500.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

Prairie Band Casino & Resort is a premier entertainment destination known for its vibrant gaming offerings, exquisite dining experiences, and exceptional guest services. Located in a scenic and welcoming environment, the resort prides itself on delivering high-quality hospitality services, combining luxury and comfort to create memorable experiences for its patrons. The casino and resort feature multiple dining venues, event spaces, and recreational activities, catering to diverse tastes and preferences. With a commitment to excellence, Prairie Band Casino & Resort continues to maintain its status as a preferred destination for guests seeking top-notch food and beverage services alongside world-class casino entertainment.Show More

Job Requirements

  • High school diploma or GED
  • Bachelor’s Degree in Hotel/Restaurant Management or two years of supervisory experience in a high volume, express food service, banquet, buffet, casual and/or fine dining or related environment with P&L responsibilities may be substituted for the education requirement
  • 3 years of experience in all areas of Food & Beverage
  • Must possess excellent managerial and administrative skills
  • Professional appearance as outlined in the Prairie Band Casino & Resort Handbook
  • Available to work a schedule that may include nights, weekends, holidays, and extended hours as needed
  • Must be able to work independently and be a member of a team
  • A record of satisfactory performance and reliability in all prior and current employment

Job Qualifications

  • High school diploma or GED
  • Bachelor’s Degree in Hotel/Restaurant Management or two years of supervisory experience in a high volume, express food service, banquet, buffet, casual and/or fine dining or related environment with P&L responsibilities may be substituted for the education requirement
  • 3 years of experience in all areas of Food & Beverage
  • Must possess excellent managerial and administrative skills
  • Professional appearance as outlined in the Prairie Band Casino & Resort Handbook
  • Available to work a schedule that may include nights, weekends, holidays, and extended hours as needed
  • Must be able to work independently and be a member of a team
  • A record of satisfactory performance and reliability in all prior and current employment
  • ServSafe Certification is preferred
  • Culinary Arts School Certificate is preferred

Job Duties

  • Develops standard operating procedures for the Steakhouse and implements measures to ensure purchasing and labor costs are maintained within budgetary guidelines
  • Serves as a leader and example to Steakhouse personnel and ensures required employee documentation is timely and appropriate
  • Performs food and beverage analysis to ensure operations are functioning efficiently and identifies areas for improvement or opportunities
  • Reviews financial transactions and monitors the budget to ensure departmental expenditures stay within budget guidelines and the department is operating efficiently
  • Completes inventory audits and financial reports to ensure cost containment and loss prevention
  • Investigates and resolves food quality and service complaints and reports findings to the Director of Food & Beverage and Executive Chef
  • Plans and develops all menus and plans their respective pricing structure
  • Institutes cost control policies, procedures, and standards of performance needed to maintain and improve profitability
  • Analyzes and evaluates food and beverage operations, profit and loss statements, and other current applicable information to determine if alternate courses of action are needed
  • Evaluate purchasing, market conditions, and the availability of raw materials and plans purchasing and menu items accordingly
  • Enforces sanitary practices for food handling, general cleanliness, and the maintenance of food preparation and dining areas
  • Monitors gaming patron consumption of alcohol and intervenes as necessary
  • Develop team members through appropriate training to ensure great guest service at all Food & Beverage outlets
  • Understands, administers, and reviews performance appraisals, sets performance expectations, provides coaching and operational support for all assigned Food & Beverage personnel
  • Enforces uniform and appearance guidelines
  • Responsible for the hiring and development of personnel while ensuring an adequate level of labor is used in assigned Food & Beverage outlets to perform to the required level of service
  • Ensures assigned Food & Beverage staff is trained on the safe operation of equipment and tools and tools and equipment are maintained to meet safety standards
  • Establishes and maintains positive communication and rapport throughout the property
  • Remains current on all marketing promotions and adjusts staffing levels for those that may affect Food & Beverage business levels
  • Anticipates and reacts accordingly to changes in planning and effectively handles and explains all variances
  • Creates and promotes an entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount
  • Provides Management coverage in assigned Food & Beverage outlets as needed
  • Performs any food and beverage supervisory function, food or beverage server, cashier/ host, server assistant, banquet, bartender, or steward duties as needed in assigned outlets
  • Assists the Director in all aspects of assigned Food & Beverage Operations including Special Events Catering, Banquets, Buffet, Cabana, Coffee Bar, Team Member Dining Room, Bingo Snack Bar, Beverage Operations, Steakhouse, Stewarding, Swing Suites, and Grill Operations
  • Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
  • Other duties as assigned by leadership

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location