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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Employee assistance program
Training and Development
Job Description
The Nash Casino is a renowned entertainment and hospitality venue that offers an exceptional experience to its guests through its variety of amenities, including dining, gaming, and live entertainment. With a commitment to excellence and guest satisfaction, Nash Casino has become a celebrated destination for locals and visitors alike. The establishment operates with a focus on creating a welcoming, safe, and professional environment for both its staff and guests. As an equal opportunity employer, Nash Casino emphasizes diversity and inclusion, ensuring that all qualified applicants receive fair consideration without regard to race, color, religion, sex, national origin, age, marital status,... Show More
Job Requirements
- High school diploma or general equivalency diploma preferred
- Ability to work a variety of shifts including day, swing, late-night, weekend, and holiday shifts
- Must be able to obtain required work cards, alcohol awareness cards, and non-gaming registration as required by the local jurisdiction
- Must be 18 years of age or older
- Must pass any and all required background checks
- Ability to stand or walk for extended periods
- Ability to lift and carry up to 50 pounds
- Ability to work in a fast-paced environment and handle high-stress situations
- Strong communication skills
- Ability to operate point of sale and bar-related equipment
- Ability to maintain professional appearance and demeanor
- Ability to follow health department sanitation standards
- Ability to work safely in compliance with company safety policies
Job Qualifications
- High school diploma or general equivalency diploma preferred
- Ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors
- Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment
- Honesty in all interactions and a high degree of integrity
- Ability to work independently with little to no supervision or as part of a team
- Compliant with legal or company regulations
Job Duties
- Greet each guest in accordance with sequence of service standards and offer their name and assistance upon the guest’s arrival
- Engage all guests with a consistently friendly and upbeat personality and strive to establish rapport with all Steakhouse patrons
- Work collaboratively with all room staff to ensure an exceptional guest experience and the proper flow of the dining room and bar
- Immediately report any excessive delay in the seating of guests or potential guest opportunities to the room manager
- Effectively utilize all reservation tools, accurately record reservations and cancellations, and update the room manager of expected reservation counts before and throughout the shift
- Answer all incoming telephone calls in a timely and friendly manner and provide the appropriate service requested by the guest
- Be knowledgeable of all menus, promotions, specials, and entertainment offerings and respond to guest inquiries effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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