Job Overview
Employment Type
Hourly
Compensation
Salary
Exact $96,000.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Wage
weekly pay
Bonuses
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
FSA
HSA
Job Description
The Mint Gaming Hall is a renowned entertainment venue known for its vibrant atmosphere and commitment to providing exceptional service to its patrons. Situated in a dynamic location, The Mint Gaming Hall offers a diverse range of gaming options, dining experiences, and entertainment, making it a popular destination for both locals and visitors. The establishment prides itself on fostering a welcoming environment where guests can enjoy a memorable and engaging experience. It operates as a leading gaming center that combines the thrill of casino gaming with excellent food and hospitality services. The company values its employees, offering competitive wages and a comprehensive package of benefits to ensure a supportive and rewarding workplace. With a strong focus on customer satisfaction and team collaboration, The Mint Gaming Hall is continuously striving to maintain its position as a top entertainment venue in the region.
The role offered at The Mint Gaming Hall is that of a service professional who plays a crucial part in delivering an outstanding dining experience to guests. Starting at a wage of $7.25 per hour plus tips, this position also includes substantial bonuses of up to $2,000 within the first year, along with weekly pay to ensure consistent financial benefits for employees. This role is ideal for individuals who are enthusiastic, personable, and committed to providing high-quality service in a fast-paced environment. Employees in this position are expected to greet guests promptly, maintain an upbeat and friendly demeanor, and ensure timely and seamless service throughout the dining process. Coordination with kitchen and bar staff is essential to fulfill guest orders accurately and efficiently, and maintaining a clean, organized, and well-stocked dining area is a key responsibility.
Moreover, employees are expected to be well-versed in the menu offerings, including specials, cocktails, wines, and beverages, contributing to an elevated guest experience through knowledgeable recommendations. Attention to detail in handling payments and maintaining security of financial transactions is critical, as is adherence to health and safety regulations and company standards. This role demands reliability, a positive attitude, and a commitment to teamwork, all supported by regular staff meetings and ongoing training opportunities. The Mint Gaming Hall emphasizes a culture of fun and camaraderie, ensuring that staff enjoy their work environment while delivering excellent service, creating a balanced and stimulating workplace for all team members.
The role offered at The Mint Gaming Hall is that of a service professional who plays a crucial part in delivering an outstanding dining experience to guests. Starting at a wage of $7.25 per hour plus tips, this position also includes substantial bonuses of up to $2,000 within the first year, along with weekly pay to ensure consistent financial benefits for employees. This role is ideal for individuals who are enthusiastic, personable, and committed to providing high-quality service in a fast-paced environment. Employees in this position are expected to greet guests promptly, maintain an upbeat and friendly demeanor, and ensure timely and seamless service throughout the dining process. Coordination with kitchen and bar staff is essential to fulfill guest orders accurately and efficiently, and maintaining a clean, organized, and well-stocked dining area is a key responsibility.
Moreover, employees are expected to be well-versed in the menu offerings, including specials, cocktails, wines, and beverages, contributing to an elevated guest experience through knowledgeable recommendations. Attention to detail in handling payments and maintaining security of financial transactions is critical, as is adherence to health and safety regulations and company standards. This role demands reliability, a positive attitude, and a commitment to teamwork, all supported by regular staff meetings and ongoing training opportunities. The Mint Gaming Hall emphasizes a culture of fun and camaraderie, ensuring that staff enjoy their work environment while delivering excellent service, creating a balanced and stimulating workplace for all team members.
Job Requirements
- High school diploma or general equivalency diploma (GED) preferred
- ability to work a variety of shifts, including day, swing, late-night, weekend, and holiday shifts as scheduled
- must be able to obtain required work cards, alcohol awareness cards, and non-gaming registration as required by the local jurisdiction
- must be 20 years of age or older
- must pass all required background checks
- must have STAR certification prior to day 1
- internal candidates must have been in their current position for at least six months and meet eligibility requirements outlined in the transfer and promotion policy
Job Qualifications
- High school diploma or general equivalency diploma (GED) preferred
- internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy
- ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled
- must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction
- must be 20 + 1 day years of age or older
- must pass any and all required background checks
- must have STAR certification prior to day 1
Job Duties
- Greets each table in accordance with sequence of service standards and offers their name and assistance throughout the dining experience
- engages all guests with a consistently friendly and upbeat personality and strives to establish rapport with all Steakhouse patrons
- demonstrates a commitment to a timely and seamless dining experience for each guest
- works collaboratively with all room staff to ensure an efficient flow of service is experienced by each guest
- immediately reports any delay in service or guest opportunities to the room manager
- is consistently knowledgeable of Chef’s specials and/or any changes to the dining menu, cocktail menu, or wine list
- accurately records and places all food and beverage orders and ensures the timeliness of service to all guests by working collaboratively with kitchen staff and bartenders
- maintains complete knowledge of all menu items, liquor brands, beer, and non-alcoholic selections available within the outlet
- always maintains an orderly and clean dining room, including, but not limited to, table surfaces, coolers, wells, sinks, server prep area and lounge
- maintains product inventory and supplies including all garnishes, glassware, serving ware, flatware, ice, and miscellaneous supplies throughout shift
- ensures receipt of accurate payments, balances cash drawer during shift, and maintains security and accuracy of bank
- demonstrates skills in guest recovery and requests assistance from management staff as needed
- utilizes all opening and closing checklists effectively and carries out all duties in accordance with room standards
- maintains regular attendance at scheduled shift and staff meetings
- consistently uses all equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards
- to provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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