Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Employee wellness programs
Job Description
The Stratosphere Casino, Hotel & Tower is a renowned and iconic establishment located on the Las Vegas Strip, celebrated not only for its breathtaking views of the city but also for its diverse and dynamic hospitality services. Recently revitalized, the property now boasts modern upgrades throughout, including a spectacular new steak and seafood dining concept designed to offer guests a superior culinary experience. As one of the most recognizable landmarks in Las Vegas, the Stratosphere invites professionals eager to be part of an exciting and evolving environment to join their team. The casino hotel prides itself on delivering exceptional guest... Show More
Job Requirements
- At least six months previous experience working in a full service dining venue preferred
- Experience providing high-touch guest service expected in an upscale room environment preferred
- Must be team-oriented
- Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- Ability to effectively communicate in English, both written and verbal
- High school diploma or equivalent preferred
- At least 21 years of age
- Health work card
- Alcohol awareness work card
- Non-gaming work card
- Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs
- Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
- Use tools or equipment requiring a high degree of dexterity 75% of the time
- Vision, hearing, speaking and literacy (critical)
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Working inside in a noisy, smoky, and hot or cold environment
Job Qualifications
- At least six months previous experience working in a full service dining venue preferred
- Experience providing high-touch guest service expected in an upscale room environment preferred
- Must be team-oriented
- Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- Ability to effectively communicate in English, both written and verbal
- High school diploma or equivalent preferred
- At least 21 years of age
Job Duties
- Greets the guest in an upbeat and positive manner
- Pre-determines which food plates are for which guests and presents the items without having to ask guest(s) who ordered each plate
- Balance and carry large banquet trays with food to the table
- Enthusiastically delivers food orders from the kitchen to the guest tables
- Maintains strong knowledge of menu items, beverages and proper garnish and plate specifications
- assists Expeditor with garnishment duties, as needed
- Prepares to-go orders for guests
- Assists bus persons with the clearing and cleaning of tables and replenishing guests' water and/or non-alcoholic beverages
- Assists with resolving guest complaints ensuring guest satisfaction and communicates situation to management
- Provides outstanding guest service expected in an upscale dining outlet throughout the dining experience
- Maintains knowledge of hotel services and local activities in order to respond to guest inquiries
- Monitors and maintains cleanliness, sanitation, and organization of assigned work areas
- Resets both large and small trays to ensure proper supplies are available
- Ensures all food is served within health, safety, and sanitation guidelines
- Maintains knowledge and complies with all departmental policies, procedures, and service standard expectations
- Assist other employees, when needed, in instances of side work, drink orders, etc.
- Other duties as assigned
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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