Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $16.00
Work Schedule
Standard Hours
Benefits
competitive pay
benefits
Career growth opportunities
Job Description
The Stratosphere Casino, Hotel & Tower is one of the most iconic landmarks on The Las Vegas Strip, renowned for its breathtaking views and vibrant entertainment options. As a leading casino, hotel, and entertainment venue, it has recently undergone a comprehensive renovation, completely transforming its facilities from top to bottom, including the introduction of a new steak and seafood dining experience. This revitalization has not only enhanced the guest experience, but it also offers employees a dynamic and exciting work environment. The Stratosphere proudly offers competitive pay and benefits, making it a desirable employer for those looking to elevate their... Show More
Job Requirements
- At least six months previous experience working in a full service dining venue preferred
- experience providing high-touch guest service expected in an upscale room environment preferred
- must be team-oriented
- ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- ability to effectively communicate in English, both written and verbal
- high school diploma or equivalent preferred
- at least 21 years of age
- health work card
- alcohol awareness work card
- non-gaming work card
- frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs
- walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
- use tools or equipment requiring a high degree of dexterity 75% of the time
- vision, hearing, speaking and literacy (critical)
- specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- working inside in a noisy, smoky, and hot or cold environment
Job Qualifications
- At least six months previous experience working in a full service dining venue preferred
- experience providing high-touch guest service expected in an upscale room environment preferred
- must be team-oriented
- ability to effectively communicate in English, both written and verbal
- high school diploma or equivalent preferred
- at least 21 years of age
Job Duties
- Greet the guest in an upbeat and positive manner
- pre-determine which food plates are for which guests and present the items without asking guests who ordered each plate
- balance and carry large banquet trays with food to the table
- enthusiastically deliver food orders from the kitchen to the guest tables
- maintain strong knowledge of menu items, beverages and proper garnish and plate specifications
- assist Expeditor with garnishment duties as needed
- prepare "to-go" orders for guests
- assist bus persons with clearing and cleaning of tables and replenishing guests' water and/or non-alcoholic beverages
- assist with resolving guest complaints ensuring guest satisfaction and communicate situation to management
- provide outstanding guest service expected in an upscale dining outlet throughout the dining experience
- maintain knowledge of hotel services and local activities to respond to guest inquiries
- monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- reset both large and small trays to ensure proper supplies are available
- ensure all food is served within health, safety, and sanitation guidelines
- maintain knowledge and comply with all departmental policies, procedures, and service standard expectations
- assist other employees when needed in instances of side work, drink orders, etc.
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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