Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, with a presence across 43 destinations in North America. The company also offers online sports betting and iCasino services through theScore Bet Sportsbook and Casino. PENN Entertainment is known for its fast-paced, dynamic environment where teamwork and customer satisfaction are paramount. The company values diversity and sustainability, engaging with the community, team members, vendors, and planet responsibly. At PENN Entertainment, employees get to be part of a vibrant, innovative industry that is continually evolving and changing the way people experience entertainment and gaming. The organization... Show More
Job Requirements
- Prior customer service experience in a fast-paced environment preferred
- flexibility to work all shifts including holidays, nights, weekends
- strong organizational skills and excellent attention to detail
- ability to follow established safety and quality standards
- ability to perform routine side-work duties and responsibilities
- effective communication skills
- ability to maintain a clean and safe work environment
Job Qualifications
- Prior customer service experience in a fast-paced environment preferred
- strong organizational skills and excellent attention to detail
- ability to work flexible shifts including holidays, nights, weekends
- excellent communication and interpersonal skills
- willingness to collaborate with team members
Job Duties
- Pre-bus, clear, and reset tables
- keep the server stations stocked and replenish necessary items including glassware, ice, straws, napkins, dishware, silverware, condiments
- respond to guest requests or place guest in contact with appropriate person for assistance
- ensure all tables and dining area are immaculately clean and properly set
- uphold Ameristar quality standards of all food and beverage
- abide by Health Department safety standards
- ensure all established cost controls are followed
- responsible for all routine side-work including opening, during-service, closing functions and checklists
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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