Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $120,000.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Hotel travel programs
Local retailers discount
Pre-tax commuter benefit
Life insurance
short-term disability
long-term disability
Job Description
The Beacon Grand is a quintessential San Francisco hotel that beautifully blends progressive thinking with a rich celebration of its storied heritage. Originally launched during the Prohibition Era as the Sir Francis Drake, this fully renovated and iconic hotel now offers modern travelers a unique and sophisticated way to experience San Francisco. Featuring 418 elegantly designed rooms and thoughtfully crafted shared spaces, The Beacon Grand marries modern design with restored architectural details, creating an inviting atmosphere that respects its historic roots. The hotel prides itself on its innovative Social Hosts, who ensure that every guest enjoys a warm, convivial environment... Show More
Job Requirements
- High school diploma or equivalent
- minimum of three years of food and beverage management experience
- lifestyle or luxury hotel experience required
- opening experience strongly preferred
- prior experience in the California/San Francisco market preferred
- regular ability to stand, walk, talk, hear, bend, push, and pull
- frequent use of hands to handle or feel objects, tools, or controls
- ability to operate telephones and POS systems
- ability to work extended hours including evenings, weekends, and holidays
- ability to exert up to 50 pounds occasionally and up to 20 pounds frequently to lift, carry, push, pull, or move objects
Job Qualifications
- Strong verbal and written communication skills
- ability to listen actively and translate feedback into action
- high emotional maturity and effective communication with diverse personalities
- excellent interpersonal and negotiation skills
- effective in a team-driven, collaborative environment
- strong organizational skills with meticulous attention to detail
- excellent time management and ability to meet deadlines
- strong analytical and problem-solving skills
- demonstrated supervisory and leadership abilities
- ability to adapt to changing business needs and support employees through change
- ability to prioritize tasks and delegate effectively
- working knowledge of Excel and scheduling software
- proficiency with POS and reservation systems
- experience with Craftable and/or BirchStreet is a plus
- warm, personable, and genuinely passionate about hospitality
- hands-on, lead from the front operator who is highly visible on the floor
- strong sense of ownership
- proactively identifies and resolves operational gaps
- appreciative of cocktail culture and committed to the resurgence of San Francisco nightlife
- dedication to personal professional development
Job Duties
- Create and maintain a welcoming, dynamic atmosphere where guests feel seen, valued, and entertained
- lead all aspects of lounge operations including service standards, staffing levels, scheduling, coverage, and quality control
- recruit, hire, train, mentor, and coach team members
- track training and development to support a top-tier cocktail and service program
- act as primary point of contact for VIPs, investors, hotel leadership, and visiting industry professionals
- champion a culture of hospitality, developing creative touches and experiences for VIPs and special guests
- collaborate with chef and bar leadership to refine menus, service flow, and overall guest experience
- ensure adherence to all health, safety, legal, and company policies
- maintain cleanliness, timeliness, and consistency across operations
- drive financial performance by overseeing budgets, revenue generation, cost control, and profit and loss for Starlite’s food and beverage operations
- develop and execute operational and financial plans aligned with overall hotel objectives
- partner with Beacon Grand sales, marketing, and leadership teams to support hotel-wide initiatives and group business
- build and maintain strong team culture through coaching, recognition, and accountability
- enhance communication systems to capture and act on guest feedback, service issues, and operational needs
- perform other related duties as assigned by senior leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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