Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $120,000.00
Work Schedule
Weekend Shifts
Benefits
Generous Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with company match
Hotel travel programs
Local retailers discount
Pre-tax commuter benefit
company paid basic life insurance
Voluntary Short-term Disability
voluntary long-term disability
voluntary supplemental life insurance
Voluntary critical illness insurance
Voluntary Accident Insurance
Voluntary hospital indemnity
Job Description
The Beacon Grand is a quintessential San Francisco hotel, known for blending progressive thinking with its rich historical heritage. Originally launched during the Prohibition Era as the Sir Francis Drake, the hotel has since been fully renovated to offer a fresh, modern experience while honoring its storied past. Featuring 418 rooms and thoughtfully designed shared spaces, the Beacon Grand brings modern design to life by restoring classic architectural details, creating a unique setting that appeals to today’s traveler. Guests enjoy personalized service from the hotel’s innovative Social Hosts, who craft stays that are tailored, unique, and full of discovery. As... Show More
Job Requirements
- High school diploma or equivalent
- additional education in hospitality, business, or related field is a plus
- minimum of three years of food & beverage management experience
- lifestyle or luxury hotel experience
- opening experience strongly preferred
- prior experience in the California/San Francisco market preferred
Job Qualifications
- Strong verbal and written communication skills
- able to listen actively and translate feedback into action
- high emotional maturity and ability to connect and communicate effectively with diverse personalities
- excellent interpersonal and negotiation skills
- effective in a team-driven, collaborative environment
- strong organizational skills and meticulous attention to detail
- excellent time management with proven ability to meet deadlines
- strong analytical and problem-solving skills
- demonstrated supervisory and leadership abilities
- ability to adapt to changing business needs and support employees through change
- ability to prioritize tasks and delegate effectively
- working knowledge of Excel and scheduling software
- proficiency with POS and reservation systems
- experience with Craftable and/or BirchStreet is a plus
- warm, personable, and genuinely passionate about hospitality
- a hands-on, lead from the front operator who is highly visible on the floor
- possesses a strong sense of ownership
- proactively identifies and resolves operational gaps
- appreciative of cocktail culture and committed to the resurgence of San Francisco nightlife and personal professional development
Job Duties
- Create and maintain a welcoming, dynamic atmosphere where guests feel seen, valued, and entertained
- lead all aspects of lounge operations including service standards, staffing levels, scheduling, coverage, and quality control
- recruit, hire, train, mentor, and coach team members
- track training and development to support a top-tier cocktail and service program
- act as primary point of contact for VIPs, investors, hotel leadership, and visiting industry professionals
- champion a culture of hospitality by developing creative touches and experiences for VIPs and special guests
- collaborate with chef and bar leadership to refine menus, service flow, and overall guest experience
- ensure adherence to all health, safety, legal, and company policies
- maintain cleanliness, timeliness, and consistency across operations
- drive financial performance by overseeing budgets, revenue generation, cost control, and P&L for the lounge
- develop and execute short- and long-term operational and financial plans aligned with hotel objectives
- partner with Beacon Grand sales, marketing, and leadership teams to support hotel-wide initiatives and group business
- build and maintain strong team culture through coaching, recognition, and accountability
- enhance communication systems to capture and act on guest feedback, service issues, and operational needs
- perform other related duties as assigned by senior leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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