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STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Fred Meyer is a leading retail company based in Portland, Oregon that merged with The Kroger Company in 1998. Today, Fred Meyer proudly serves customers through over 120 stores located across Oregon, Washington, Idaho, and Alaska. As part of the Kroger family of companies, Fred Meyer takes immense pride in bringing together diverse teams who share a passion for food and people with one unified purpose: To Feed the Human Spirit. With a rich history of innovation and service, Fred Meyer continuously strives to create amazing experiences for its customers, communities, and employees alike. The company emphasizes a culture where... Show More

Job Requirements

  • Willing and available to work weekends and holidays as needed
  • Must be a trained and certified barista
  • Effective written and oral communication skills
  • Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression
  • Past work record reflects dependability and integrity
  • Prior food handling experience
  • Supervisory skills
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

  • Trained and certified barista
  • Effective written and oral communication skills
  • Ability to calmly, courteously, and tactfully handle stressful situations
  • Dependable and integrity driven past work record
  • Prior food handling experience
  • Supervisory skills
  • Ability to work cooperatively in a fast-paced environment
  • Ability to manage conflict in a reasonable and nonconfrontational manner
  • Honest and acts with integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary
  • Provides support and assistance to minors, individuals with special needs, and older adults

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • Assist in supervision and direction of department personnel to ensure quality customer service
  • Delegate job assignments and responsibilities to associates in accordance with duty rosters
  • Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
  • Monitor code dates and product rotation, removes out of code product
  • Hold personnel in department accountable for their job assignments and responsibilities
  • Write department schedules, coordinating requests and bids and business needs
  • Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • Maintain customer service area and equipment in a clean and appealing manner
  • Demonstrate customer 1st behavior when taking care of customer needs
  • Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
  • Execute and adhere to all Starbucks programs, policies and promotions
  • Follow store policies and procedures for operational flow at each station
  • Perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • Present oneself professionally and demonstrate clear communication with all customer and partner interactions
  • Perform equipment maintenance in accordance with preventative maintenance checklist
  • Follow cash handling and register policies
  • Follow inventory stocking and recording guidelines
  • Communicate effectively with customers and associates
  • Be prompt, tactful, calm, courteous, and professional in all interactions
  • Adhere to company policies and procedures related to dress code, grooming, sanitation, and a harassment-free environment
  • Perform any and all duties as assigned
  • Work cooperatively in high paced and sometimes stressful environment
  • Manage conflict reasonably and cooperatively
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Perform essential job functions with or without reasonable accommodation

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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