Fry's Food Stores logo

Fry's Food Stores

STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Fry's Food Stores, based in Arizona, is a key part of The Kroger Company family, having merged in 1983 to provide quality grocery shopping experiences across the state. With over 120 stores in Arizona, Fry's is dedicated to serving diverse communities by offering an extensive range of products and services tailored to meet customer needs. As a trusted retailer with a strong history of innovation and commitment to the community, Fry's Food Stores takes pride in promoting a workplace culture that values respect, honesty, integrity, diversity, inclusion, and safety. Being part of the Kroger family means that Fry's leverage the... Show More

Job Requirements

  • Willing and available to work weekends and holidays as needed
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • must be a trained and certified barista

Job Qualifications

  • Past work record reflects dependability and integrity
  • prior food handling
  • supervisory skills

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
  • monitor code dates and product rotation, remove out of code product
  • hold personnel in department accountable for their job assignments and responsibilities
  • write department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate customer first behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
  • execute and adhere to all Starbucks programs, policies and promotions
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • present oneself professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • effectively communicate with customers and associates
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
  • perform any and all duties as assigned
  • work cooperatively in high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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