Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, originally founded as a small grocery store in Cincinnati over a century ago, has evolved into the nation's largest grocer with nearly 2,800 stores spanning 35 states. Operating under 28 different names, Kroger has become a household name recognized for its commitment to quality, community, and innovation. As America’s grocer, Kroger takes pride in uniting diverse teams who share a passion for food and people, fostering a culture centered on a singular purpose: To Feed the Human Spirit. With food at the heart of what they do, Kroger continuously strives to create amazing experiences for customers, communities, and associates... Show More
Job Requirements
- Willing and available to work weekends and holidays as needed
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- Must be a trained and certified barista
Job Qualifications
- Past work record reflects dependability and integrity
- Prior food handling
- Supervisory skills
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- Assist in supervision and direction of department personnel to ensure quality customer service
- Delegate job assignments and responsibilities to associates in accordance with duty rosters
- Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
- Monitor code dates and product rotation, removes out of code product
- Holds personnel in department accountable for their job assignments and responsibilities
- Writes department schedules, coordinating requests and bids and business needs
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
- Maintain customer service area and equipment in a clean and appealing manner
- Demonstrate customer 1st behavior when taking care of customer needs
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- Execute and adhere to all Starbucks programs, policies and promotions
- Follow store policies and procedures for operational flow at each station
- Perform cleaning tasks in accordance with cleaning standards and work as a store team player
- Present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow cash handling and register policies
- Follow inventory stocking and recording guidelines
- Able to effectively communicate with customers and associates
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- Perform any and all duties as assigned
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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