Smith's Food and Drug logo

Smith's Food and Drug

STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
training programs
career advancement

Job Description

Smith's Food and Drug, based in Salt Lake City, Utah, is a well-established supermarket chain that has been proudly serving customers since its merger with The Kroger Company in 1998. Operating over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's Food and Drug is a vital part of Kroger's family of brands. The company prides itself on bringing diverse teams together around a shared passion for food and people with one mission: to Feed the Human Spirit. Smith’s commitment to innovation, exceptional customer experiences, and community engagement is at the heart of everything they do.
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Job Requirements

  • Willing and available to work weekends and holidays as needed
  • must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • past work record reflects dependability and integrity
  • prior food handling experience
  • supervisory skills

Job Qualifications

  • Trained and certified barista
  • effective written and oral communication skills
  • ability to calmly, courteously, and tactfully handle stressful situations
  • past work record reflects dependability and integrity
  • prior food handling experience
  • supervisory skills

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
  • monitor code dates and product rotation, removes out of code product
  • hold personnel in department accountable for their job assignments and responsibilities
  • write department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate customer 1st behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
  • execute and adhere to all Starbucks programs, policies and promotions
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • present one’s self professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
  • perform any and all duties as assigned
  • ability to work cooperatively in high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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