Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $23.37
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
associate discounts
Tuition Reimbursement
Job Description
Ralphs is a well-established grocery store chain based in California, operating as a subsidiary of The Kroger Company since its merger in 1998. With over 180 stores throughout the state, Ralphs has built a strong reputation for delivering quality food and exceptional customer service. Part of the larger Kroger family of companies, Ralphs prides itself on its diverse teams and shared mission to "Feed the Human Spirit." This reflects the company's commitment to innovation, community, and inclusive values such as respect, honesty, integrity, diversity, inclusion, and safety. Ralphs sees its employees as key contributors to its success and strives to... Show More
Job Requirements
- willing and available to work weekends and holidays as needed
- effective written and oral communication skills
- able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- must be a trained and certified barista
Job Qualifications
- must be a trained and certified barista
- effective written and oral communication skills
- able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- past work record reflects dependability and integrity
- prior food handling
- supervisory skills
Job Duties
- increase sales through effective marketing and merchandising of products in the department
- assist in supervision and direction of department personnel to ensure quality customer service
- delegate job assignments and responsibilities to associates in accordance with duty rosters
- order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
- monitor code dates and product rotation, removes out of code product
- holds personnel in department accountable for their job assignments and responsibilities
- write department schedules, coordinating requests and bids and business needs
- assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
- maintain customer service area and equipment in a clean and appealing manner
- demonstrate customer first behavior when taking care of customer needs
- prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
- execute and adhere to all Starbucks programs, policies and promotions
- follow store policies and procedures for operational flow at each station
- perform cleaning tasks in accordance with cleaning standards and work as a store team player
- present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- perform equipment maintenance in accordance with preventative maintenance checklist
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- be prompt, tactful, calm, courteous, and professional in all interactions
- adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- perform any and all duties as assigned
- work cooperatively in high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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