Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $15.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Flexible Schedule
Career growth opportunities
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a well-established grocery retail company that has been proudly operating since its merger with The Kroger Company in 1998. With over 140 stores spread throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's is committed to serving its customers with quality products and exceptional service. The company values diversity, inclusion, respect, honesty, integrity, and safety, which form the foundation of its corporate culture and community engagement. As a part of the Kroger family, Smith's embraces a purpose-driven approach aimed at feeding the human spirit by providing outstanding... Show More
Job Requirements
- Willing and available to work weekends and holidays as needed
- effective written and oral communication skills
- able to calmly, courteously, and tactfully handle stressful situations
- must be a trained and certified barista
Job Qualifications
- Must be a trained and certified barista
- effective written and oral communication skills
- past work record reflects dependability and integrity
- prior food handling experience
- supervisory skills
- ability to communicate clearly and professionally with customers and associates
- ability to maintain calm and courteous demeanor in stressful situations
- knowledge of Starbucks programs, policies and promotions
- ability to execute assigned duties in accordance with company standards
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- assist in supervision and direction of department personnel to ensure quality customer service
- delegate job assignments and responsibilities to associates in accordance with duty rosters
- order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
- monitor code dates and product rotation, remove out of code product
- hold personnel in department accountable for their job assignments and responsibilities
- write department schedules, coordinating requests and bids and business needs
- assist customers in the selection and purchase of specialty coffee beverages and whole bean sales as applicable
- maintain customer service area and equipment in a clean and appealing manner
- demonstrate customer 1st behavior when taking care of customer needs
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- execute and adhere to all Starbucks programs, policies and promotions
- follow store policies and procedures for operational flow at each station
- perform cleaning tasks in accordance with cleaning standards and work as a store team player
- present oneself professionally and demonstrate clear communication with all customer and partner interactions
- perform equipment maintenance in accordance with preventative maintenance checklist
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- effectively communicate with customers and associates
- be prompt, tactful, calm, courteous, and professional in all interactions
- adhere to company policies and procedures, particularly in dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- perform any and all duties as assigned
- work cooperatively in high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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