Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger is the nation's largest grocer with a rich history that began over a century ago as a single grocery store in Cincinnati. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different banners and is widely recognized as America's grocer. The company prides itself on creating diverse teams united by a passion for food and people, all driven by a common mission: To Feed the Human Spirit. Kroger's commitment to innovation and excellence in customer experience has made it a trusted household name, delivering quality and value while fostering strong community connections. At Kroger, people matter. The... Show More
Job Requirements
- Willing and available to work weekends and holidays as needed
- Must be a trained and certified barista
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- Past work record reflects dependability and integrity
- Prior food handling experience
- Supervisory skills
- Ability to work cooperatively in high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Must be a trained and certified barista
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations
- Past work record reflects dependability and integrity
- Prior food handling experience is preferred
- Supervisory skills are advantageous
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- Assist in supervision and direction of department personnel to ensure quality customer service
- Delegate job assignments and responsibilities to associates in accordance with duty rosters
- Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
- Monitor code dates and product rotation, remove out of code product
- Hold personnel in department accountable for their job assignments and responsibilities
- Write department schedules, coordinating requests and bids and business needs
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
- Maintain customer service area and equipment in a clean and appealing manner
- Demonstrate customer 1st behavior when taking care of customer needs
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- Execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice, Siren's Eye, etc.)
- Follow store policies and procedures for operational flow at each station
- Perform cleaning tasks in accordance with cleaning standards and work as a store team player
- Present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow cash handling and register policies
- Follow inventory stocking and recording guidelines
- Able to effectively communicate with customers and associates
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- Perform any and all duties as assigned
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities