Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,139.09 - $36,179.18
Benefits
Health Insurance
Paid Time Off
employee discount
retirement savings plan
Training and development opportunities
flexible scheduling
friendly work environment
Job Description
This job opportunity is presented by a globally renowned coffeehouse chain recognized for its commitment to quality coffee, exceptional customer service, and a welcoming environment. The company operates in numerous countries worldwide and has a strong reputation for pioneering specialty coffee culture, sustainability, and community engagement. Known for its distinctive coffee blends and beverages, it emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety, fostering an inclusive workplace where employees and customers feel valued and respected.
The position available is that of a Barista Supervisor within one of the company's vibrant store locations. This role ... Show More
The position available is that of a Barista Supervisor within one of the company's vibrant store locations. This role ... Show More
Job Requirements
- Willing and available to work weekends and holidays as needed
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- Must be a trained and certified barista
Job Qualifications
- Must be a trained and certified barista
- Past work record reflects dependability and integrity
- Prior food handling experience
- Supervisory skills
- Effective written and oral communication skills
- Ability to calmly, courteously, and tactfully handle stressful situations
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- Assist in supervision and direction of department personnel to ensure quality customer service
- Delegate job assignments and responsibilities to associates in accordance with duty rosters
- Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
- Monitor code dates and product rotation, removes out of code product
- Hold personnel in department accountable for their job assignments and responsibilities
- Write department schedules, coordinating requests and bids and business needs
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
- Maintain customer service area and equipment in a clean and appealing manner
- Demonstrate Customer 1st Behavior when taking care of customer needs
- Prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
- Execute and adhere to all company programs, policies and promotions
- Follow store policies and procedures for operational flow at each station
- Perform cleaning tasks in accordance with cleaning standards and work as a store team player
- Present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow cash handling and register policies
- Follow inventory stocking and recording guidelines
- Communicate effectively with customers and associates
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Adhere to company policies and procedures, particularly in dress code, grooming, sanitation, and maintaining a work environment free of unlawful harassment or discrimination
- Perform any and all duties as assigned
- Work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform the essential functions of this position with or without reasonable accommodation
Job Location
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