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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.65 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Employee Discounts
Tuition Reimbursement
Job Description
Mariano's, a proud member of The Kroger Company family since 2015, stands as one of Illinois' premier grocery stores, serving over 40 locations across the Chicago Metro area. Known for its dedication to quality, community engagement, and exceptional customer service, Mariano's blends diverse teams passionate about food and people to create unforgettable shopping experiences. Rooted in the values of respect, honesty, integrity, diversity, inclusion, and safety, Mariano's strives to feed not only the body but also the human spirit of every customer and employee. As part of the larger Kroger family, Mariano's benefits from a rich history of innovation, ensuring... Show More
Job Requirements
- Excellent customer service skills
- any previous comparable experience
- ability to create an environment that makes customers feel welcome and appreciated
- ability to gain and maintain knowledge of products sold within the department
- ability to collaborate with associates
- ability to prepare beverages per recipe and customer requests
- ability to offer product samples and inform customers of specials
- ability to provide correct product portion size
- ability to use coffee shop equipment safely
- ability to check product quality and review sell by dates
- adherence to safety procedures and food safety regulations
- ability to perform essential job functions with or without reasonable accommodation
- ability to manage conflict reasonably and cooperatively
Job Qualifications
- Excellent customer service skills
- ability to work cooperatively in high paced and stressful environment
- ability to manage conflict in a reasonable and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary
- previous comparable experience is desired
- knowledge of products sold within the department
- strong communication skills
- capability to collaborate and promote teamwork
- food safety knowledge
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees in a fair and ethical manner
- promote an inclusive work environment
- provide the right products at the right time with fair and accurate pricing
- prepare beverage selections to recipe and standards and to customer requests using proper equipment
- offer product samples and inform customers of coffee shop specials
- check product quality to ensure freshness and review sell by dates
- collaborate with associates and promote teamwork to help achieve company goals
- operate all coffee shop equipment according to guidelines
- prepare, package, label and inventory ingredients
- reinforce safety programs by complying with safety procedures and reporting unsafe conditions
- follow all food safety regulations and guidelines
- notify management of customer or employee accidents and report safety risks or illegal activity
- provide support and assistance to minors, individuals with special needs, and older adults
- practice preventive maintenance by properly inspecting equipment and notifying management of repair needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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