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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Employee assistance program
Health Insurance
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Kroger is America’s largest grocery retailer, evolving from a small Cincinnati store over a century ago to a vast network of nearly 2,800 stores across 35 states under 28 different names. The company prides itself on its commitment to food, community, and the people it serves, bringing together diverse teams with a shared passion and unified purpose: To Feed the Human Spirit. Kroger's dedication to innovation and customer experience shapes its ongoing efforts to create a positive impact not only for its shoppers but also for its associates and the communities around its stores.
The role available is within Kro... Show More
The role available is within Kro... Show More
Job Requirements
- Excellent customer service skills
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable nonconfrontational and cooperative manner
- Provide support and assistance through direct interaction with minors individuals with special needs and or older adults
Job Duties
- Create an environment that enables customers to feel welcome important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size or as close as possible to the amount ordered to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators freezers slicers and ovens according to company guidelines
- Prepare package label and inventory ingredients in merchandise
- Check product quality to ensure freshness review sell by dates and take appropriate action
- Properly use kitchen equipment espresso machine blender computerized scale and steamer
- Label stock and inventory department merchandise
- Report product ordering shipping discrepancies to the department manager
- Stay current with present future seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks issues or illegal activity including robbery theft or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors individuals with special needs and or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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