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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Employee assistance program
Health Insurance
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Kroger, originally founded as a small grocery store in Cincinnati over a century ago, has blossomed into the nation’s largest grocery retailer operating nearly 2,800 stores across 35 states under 28 different brand names. As America's grocer, Kroger is deeply committed to creating exceptional customer experiences by bringing people together through a passion for food and community. The company emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety which guide every aspect of their operation. Kroger is not just a grocery store; it’s a thriving community dedicated to feeding the human spirit through quality products, innovation, and... Show More
Job Requirements
- Excellent customer service skills
- High school diploma or equivalent preferred
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to work in a high-paced and sometimes stressful environment
- Ability to follow directions and seek assistance when necessary
- Ability to act with honesty and integrity
- Ability to communicate effectively with customers and team members
- Availability for flexible scheduling
- Willingness to adhere to food safety and company policies
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience preferred
- Ability to create an environment that makes customers feel welcome and appreciated
- Knowledge of products sold within the department
- Ability to collaborate with associates and promote teamwork
- Competency in using kitchen and coffee shop equipment
- Ability to check product quality and freshness
- Knowledge of food safety regulations
- Ability to comply with safety procedures and identify unsafe conditions
- Ability to manage conflict appropriately
- Honest and integrity-driven approach
- Ability to provide support to diverse customer populations
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- Prepare beverage selections to recipe and standards using proper equipment
- Tender transactions using company best practices
- Offer product samples and inform customers of specials
- Provide customers with fresh products and correct portion sizes
- Use all equipment in coffee shop according to guidelines
- Label, stock and inventory department merchandise
- Report product ordering and shipping discrepancies to management
- Reinforce safety programs and comply with safety procedures
- Practice preventive maintenance of equipment
- Notify management of customer or employee accidents
- Work cooperatively in high-paced environments
- Manage conflict in a reasonable, nonconfrontational manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support and assistance to minors, individuals with special needs, and older adults
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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