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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $16.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, known as America's largest grocer, has a rich history that dates back over a century to a humble grocery store in Cincinnati. Today, Kroger operates nearly 2,800 stores across 35 states, under 28 different banners, making it a cornerstone in the grocery industry. As a company deeply committed to community and diversity, Kroger's mission is to "Feed the Human Spirit" by delivering high-quality food and exceptional customer experiences. At Kroger, people are valued, and the organization is dedicated to fostering an inclusive and supportive workplace where employees can thrive and grow. The company's core values—respect, honesty, integrity, diversity, inclusion,... Show More
Job Requirements
- Minimum excellent customer service skills
- Desired any previous comparable experience
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to operate coffee shop equipment and kitchen appliances
- Knowledge of food safety regulations
- Effective communication and teamwork skills
- Ability to manage conflict professionally
- Honest and ethical conduct
- Ability to follow directions and seek assistance when needed
- Experience in a customer-facing role is a plus
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with accurate pricing
- Demonstrate company core values of respect, honesty, integrity, diversity, inclusion, and safety
- Prepare beverage selections to recipe and standards
- Tender transactions using company best practices
- Offer product samples and inform customers of specials
- Maintain knowledge of products and respond to customer inquiries
- Collaborate with associates to achieve company and store goals
- Use all coffee shop equipment according to guidelines
- Label, stock, and inventory merchandise
- Check product quality and review sell-by dates
- Report product ordering and shipping discrepancies
- Comply with safety procedures and food safety regulations
- Perform preventive maintenance and report repair needs
- Notify management of accidents, safety risks, or illegal activity
- Manage conflict in a cooperative, nonconfrontational manner
- Provide direct support to minors, individuals with special needs, and older adults
Job Qualifications
Experience
No experience required
Job Location
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