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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $15.50
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial counseling
Tuition Reimbursement
associate discounts
Career growth opportunities
Job Description
Kroger is a prominent and reputable leader in the grocery retail industry in the United States, tracing its origin back to a modest Cincinnati grocery store established over a century ago. Since then, Kroger has evolved into the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different local retail banners. As America's grocer, Kroger is committed to providing exceptional customer experiences and high-quality food products while fostering a workplace that values diversity, inclusion, respect, and integrity. The company thrives by connecting passionate food lovers and dedicated employees alike under one common purpose: To Feed the Human... Show More
Job Requirements
- Minimum education level not specified
- excellent customer service skills
- ability to work cooperatively in high-paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary
- must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary
- ability to work cooperatively in a high-paced and sometimes stressful environment
- any previous comparable experience preferred
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees in a fair and ethical manner
- promote an inclusive work environment
- provide the right products at the right time with fair and accurate pricing
- demonstrate company core values of respect, honesty, integrity, diversity, inclusion and safety
- answer customer questions about products and offer suggestions
- collaborate with associates and promote teamwork
- prepare beverage selections to recipe and standards
- tender transactions using company best practices
- offer product samples and inform customers of specials
- provide customers with fresh products and correct portion sizes
- recommend coffee shop items
- use all coffee shop equipment according to company guidelines
- prepare, package, label and inventory ingredients and merchandise
- check product quality and review sell by dates
- use kitchen equipment including espresso machine, blender, computerized scale and steamer
- label, stock, and inventory department merchandise
- report product ordering and shipping discrepancies
- stay current with ads and promotions
- comply with safety procedures and food safety regulations
- inspect and maintain equipment
- report customer or employee accidents and safety risks
- manage conflict reasonably and cooperatively
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance to resolve issues
- provide support to minors, individuals with special needs, and older adults
- perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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