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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $13.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
career training
Job Description
Dillons is a well-established supermarket chain based in Hutchinson, Kansas, that has proudly served the local community for decades. Since its merger with The Kroger Company in 1983, Dillons has expanded to over 60 stores throughout Kansas, maintaining a strong commitment to quality service, diverse product offerings, and community engagement. As a part of the larger Kroger family, Dillons benefits from a legacy of innovation and dedication to providing customers with exceptional shopping experiences. The company prioritizes respect, honesty, integrity, diversity, inclusion, and safety as its core values, creating a welcoming environment for both customers and employees alike.
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Job Requirements
- Minimum excellent customer service skills
- Any previous comparable experience desired
- Ability to work in a high paced environment
- Ability to follow directions
- Ability to manage conflict reasonably and cooperatively
- Ability to uphold honesty and integrity
- Ability to perform essential job functions with or without accommodation
- Availability to provide support to diverse customer groups
Job Qualifications
- Excellent customer service skills
- Ability to create a welcoming and inclusive environment for diverse customers
- Knowledge of product handling and safety standards
- Effective teamwork and communication skills
- Ability to operate coffee shop equipment including espresso machines and kitchen appliances
- Conflict management skills in a nonconfrontational manner
- Strong attention to detail with product quality and inventory management
- Ability to comply with food safety regulations
- Commitment to company values such as respect, honesty, and integrity
- Willingness to learn and adapt in a fast-paced retail environment
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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