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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fry's Food Stores, a part of The Kroger Company since 1983, is a prominent grocery retailer operating over 120 stores throughout Arizona. With a rich history of innovation and commitment to quality, Fry's Food Stores focuses on providing exceptional shopping experiences that feed the human spirit. As a proud member of the Kroger family of companies, Fry's Food Stores brings together diverse teams passionate about food and people, united by a common purpose to serve their customers and communities with care and respect. The company emphasizes inclusivity, ethical treatment of all employees and customers, and maintaining a safe and clean... Show More
Job Requirements
- Excellent customer service skills
- Previous comparable experience preferred
- Ability to answer questions regarding products
- Ability to prepare beverages according to standards
- Ability to operate kitchen equipment
- Ability to collaborate effectively
- Ability to manage conflict cooperatively
- Commitment to ethical behavior
- Ability to follow directions
- Ability to provide support to diverse customer groups
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Previous comparable experience preferred
- Ability to answer product-related questions and make suggestions
- Ability to collaborate with team members
- Knowledge of beverage preparation and equipment use
- Ability to handle transactions accurately
- Strong communication and interpersonal skills
- Ability to manage conflict nonconfrontationally
- Commitment to honesty and integrity
- Ability to follow directions and seek help when necessary
- Capacity to work in a high-paced environment
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment and community responsibility
- Provide the right products at the right time with accurate pricing
- Demonstrate company core values of respect, honesty, integrity, diversity, inclusion, and safety
- Create a welcoming environment by answering questions about products
- Maintain knowledge of products to suggest and respond to customer inquiries
- Collaborate with associates to achieve store goals
- Prepare beverages to recipe and standards using proper equipment
- Tender transactions following company best practices
- Offer product samples and inform customers of specials
- Ensure fresh product provision and correct portion sizes
- Recommend coffee shop items to customers
- Use kitchen equipment according to guidelines
- Label, stock, and inventory merchandise
- Check product quality and manage sell by dates
- Reinforce safety programs and adhere to food safety regulations
- Perform preventive maintenance and report repair needs
- Report ordering or shipping discrepancies
- Notify management of customer or employee incidents
- Manage conflict reasonably and cooperatively
- Maintain honesty and integrity regarding information
- Follow directions and seek assistance as needed
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
No experience required
Job Location
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