Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
dental coverage
vision coverage
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Industry-leading training programs
Job Description
The Kroger Family of Companies, originating from a small grocery store in Cincinnati over a century ago, has grown to become the largest grocer in the United States. With nearly 2,800 stores operating across 35 states under 28 different brand names, Kroger prides itself on being America's grocer. The company is dedicated to bringing together diverse teams united by a passion for food, people, and service. Kroger's mission is encapsulated in its commitment to "Feed the Human Spirit," emphasizing the importance of providing quality food and experiences not only for customers but also within the communities it serves and among... Show More
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Previous comparable experience preferred
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Knowledge of food safety regulations and ability to comply with safety procedures
- Basic skills in operating kitchen and coffee shop equipment.
Job Qualifications
- Excellent customer service skills
- Ability to work cooperatively in high-paced and stressful environments
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity regarding customer and business information
- Knowledge of products sold within the department
- Ability to respond to questions and make product suggestions
- Prior experience in a similar role preferred but not required
- Basic understanding of food safety regulations and kitchen equipment operation
- Strong teamwork and communication skills
- Ability to follow directions and seek assistance when necessary
- Commitment to upholding the company’s core values including respect, honesty, integrity, diversity, and inclusion.
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment and be a responsible community member
- Provide the right products at the right time with fair and accurate pricing
- Prepare beverage selections to recipe and standards using proper equipment
- Collaborate with associates and promote teamwork to achieve company goals
- Maintain product quality by checking freshness and reviewing sell by dates
- Use kitchen equipment such as espresso machine, blender, and steamer according to guidelines
- Label, stock, and inventory department merchandise
- Report product ordering and shipping discrepancies to management
- Comply with safety procedures and identify unsafe conditions
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by inspecting equipment
- Manage conflict in a reasonable, nonconfrontational manner
- Follow directions and seek assistance when necessary
- Provide support to minors, individuals with special needs, and older adults.
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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